Control-M Technical Specialist
Talent Search PRO
- Montreal, QC
- Permanent
- Full-time
Responsibilities
The main responsibilities include configuration, implementation and support of complex Control-M batch streams, technical guidance of junior team members.
Understand business requirements and design solutions accordingly.
Testing of changes to the Control-M environment
Ensure quality standards in release.
Take care of incidents, escalate to or 3rd parties as necessary.
Perform root cause analysis for P1/P2/P3 and P4 incidents and/or proactively based on business needs.
Work with the right teams within Genpact, or 3rd parties for the implementation of change.
Follow the required policies and procedures for the incident, problem and change management.
Ensure service performance expectations are met with service levels and quality.
Raise/escalate any service-related issues and risks to ManagementQualifications we seek in you!Minimum Qualifications
· Graduate or postgraduate in Technology with Computers or Information Technology (IT) stream.Or· A degree in Computer Science, IT, Systems Engineering or a related qualification.Preferred Qualifications/ Skills
· Knowledgeable about the Oracle; Sybase and SQL Database architecture· Knowledgeable about the Control-M architecture.· Hands-on experience with Control-M v9.20 and V9.21 installation, configuration and disaster recovery procedures.· Has worked on multiple CONTROL-M(CM) releases.· Has worked on a CONTROL-M(CM) migration.· Should be familiar with basics of Linux OS.· Thoroughly understands the following CONTROL-M topics.o CONTROL-M(CM) Agent/ADVANCED FILE TRANSFER(AFT)/ Managed File Transfer (MFT) installs/configurations.§ Windows 2016/2019/2022§ UNIX – Linux – all current releaseso Control-M Automation APIo CONTROL-M(CM) Agent parameters.o CONTROL-M(CM) Configuration Managero CONTROL-M(CM) Calendar creation/updates.o Folder creation/updateso Job creation/updateso Job orderingo Job conditionso Quantitative resourceso CONTROL-M(CM) ADVANCED FILE TRANSFER(AFT) profile components.o CONTROL-M(CM) ADVANCED FILE TRANSFER(AFT) jobs.o CONTROL-M(CM) security.o Knowledge of how to start and stop CONTROL-M(CM) components at the server level in UNIX environment.o Job loadero User daily concepto Forecast Servero How to import/export folders between environmentso Find and update commands on folders.· Has worked with BMC support on Level 4 issues.· Must have good trouble shooting and analytical skills.· Excellent communication skills (verbal and written).· High energy, results driven person with strong interpersonal skills.· Able to work under minimal supervision.· Capital Markets Domain knowledge is preferred.· Knowledge of Information Technology Infrastructure Library (ITIL), integration across IPC (Incident, Problem & Change Management)· Knowledge about other products like CFT, Connect Direct, MQ Series and/or Secure Transport is preferred.· Strong communication skills (written and verbal).· Capability to coordinate and execute projects assigned. Basic understanding of IT infrastructure and troubleshooting.SKILLS AND CERTIFICATIONS
Control-M