Quality Improvement Facilitator (RFT 1.0 FTE)
The Royal
- Ottawa, ON
- Permanent
- Full-time
- Coach and support program level quality improvement teams throughout the organization.
- Provides recommendations, advice, and support to work teams concerning quality improvement methodologies and tools to drive quality, patient safety, and strategic organizational outcomes.
- Fosters a culture of continuous quality improvement through consultation and education on quality improvement methodologies.
- Provide recommendations, advice, and support to work teams concerning quality improvement methodologies and tools to drive quality, patient safety, and strategic organizational outcomes.
- Develop and deliver quality improvement education using a variety of adult learning modalities including hands-on exercises and simulations.
- Provides quality improvement expertise by serving as a contributing member to various workgroups, committees or councils at the program and corporate level.
- Support The Royal’s Accreditation continuous readiness model.
- Perform other related duties as assigned.
- Work in a manner that complies with staff and patient/client safety practices, policies and procedures of the Royal.
- Ensure a work environment that is conducive to the Royal’s Anti-Racism, Harassment & Discrimination Free Workplace Policy.
- Undergraduate degree in a health discipline. Masters level degree in Public Health, Healthcare Administration, or similar program is preferred.
- Demonstrated experience and education in quality improvement methodologies (Model for Improvement, LEAN, etc.) is essential.
- 3-5 years of work experience in the health care field
- Deep understanding of Accreditation’s Canada survey methodology and required organizational practices.
- Exceptional ability to coach and facilitate small work teams to embrace a quality improvement philosophy and methodologies.
- Ability to produce excellent reports and deliver presentations to program teams, as well as senior management.
- Experience developing training curricula and associated training materials, particularly using principles of adult education is essential.
- Demonstrated change management, facilitation, problem solving, and data analysis skills are essential.
- Exceptional computer skills including operation of Microsoft Office, Visio, Microsoft Project, or other value stream mapping computer tools is essential.
- Able to function independently and be self-directed
- Valid Ontario Driver’s license, access to a reliable vehicle and willingness to travel between organizational sites occasionally.
- English level A- is mandatory in oral expression, comprehension, reading and writing. Bilingual (French/English) is considered an asset.