Manager, Business Applications
Benevity View all jobs
- Calgary, AB
- Permanent
- Full-time
- System Management & Maintenance: Oversee the implementation, configuration, and optimization of business systems to ensure alignment with organizational objectives, while leading the back-office systems team responsible for ongoing support.
- Project & Roadmap Management: Lead system-related projects (upgrades, migrations, new implementations), develop and maintain system roadmaps, and manage backlogs, ensuring initiatives align with business priorities and strategic goals.
- Process Improvement & Automation: Develop, refine, and manage operational processes to improve efficiency, recommend automation, and enhance workflows for better business outcomes.
- Business Intelligence & Data Management: Utilize BI tools to analyze data, generate insights, establish KPIs, ensure data integrity, and develop reporting frameworks to support strategic decision-making.
- Cross-Functional Collaboration & Governance: Lead cross-functional steering committees, ensuring business systems align with organizational priorities, collaborating with GTM, Finance, Client Success, Engineering, Technology Operations, and Data Governance.
- User Support & Training: Provide technical support, develop training programs, and drive system adoption to enhance proficiency across the organization.
- Compliance & Security: Ensure business systems comply with industry regulations and security policies, conducting audits, risk assessments, and proactive data protection initiatives.
- Team Leadership & Development: Oversee team performance, provide mentorship, and support professional growth while staying informed on industry trends and emerging technologies.
- Strategic Planning & Innovation: Drive strategic planning for system and integration enhancements, develop an integration strategy and roadmap, and maintain business system integrations through Workato to ensure seamless data flow.
- Bachelor's degree in Business, Computer Science, Information Systems, or a related field.
- Proven experience with system integration, project management, and process improvement.
- Strong understanding of business intelligence, data management, compliance, and security standards.
- Experience managing cross-functional committees and aligning business systems with organizational strategy.
- Excellent leadership, communication, and interpersonal skills.
- Ability to align technology solutions with business objectives and Benevity's mission.