Account Manager
VERB Interactive
- Halifax, NS
- Permanent
- Full-time
- Independently manage client relationships and projects, proactively offering sound solutions to issues
- Foster and nurture a positive working relationship with internal and external clients through frequent, and professional, strategic communication
- Identify opportunities to grow accounts by proposing and introducing new solutions and services based on clients’ needs
- Oversee marketing retainers and projects (i.e., Social/SEO retainers, Paid Media, and campaigns) in partnership with subject matter experts
- Oversee and manage small to medium scale web development and digital marketing projects from Discovery to Launch
- Manage overall project timelines, with the support of Project Managers and Account Coordinators
- Uphold day to day expectations for general project management (ensuring daily stand ups, Jira follow up, testing when required, etc.)
- Manage overall project budgets and work to find efficiencies while keeping the project within scope
- Collaborate with all relevant VERB departments, engaging subject matter experts on projects and new initiatives
- Maintain a working knowledge of client brand standards and assets
- Uncover and articulate research, insight, and strategic models to help advance the business interests of clients
- Keep senior management informed of project progress, ensuring that potential issues affecting client services and projects are communicated early and resolved
- Ensure all deliverables are tested, proofed, and reviewed against requirements, creative designs, and strategy to ensure that only high-quality products are submitted for client approval
- Own the final quality control for all client-facing deliverables
- Mentor Account Coordinators, supporting with their career development and onboarding as necessary
- Be a champion for positive employee morale by encouraging and energizing the wider VERB team
- 2+ years of relevant experience
- Post-secondary education in marketing, advertising, business, communications, public relations, or equivalent experience
- Demonstrated ability to present to clients and internal management
- Demonstrated experience in digital marketing
- Proficiency in administrative tasks, i.e., building decks, pulling together budgets, completing contact reports, etc.
- The ability to manage timelines and budgets, while collaborating with subject matter experts who own execution
- Highly proactive and demonstrates initiative to find creative solutions to problems
- Possesses a working understanding of SEO, SEM, web analytics, social and traditional media
- Strong attention to detail
- Excellent written and verbal communication
- Highly organized with the ability to function in a fast-paced business environment
- 100% premium share option for Group Health Insurance (medical, dental, vision), with a health spending account to top up your claims
- A healthy living account
- Company matching RRSP program
- Top up for Parental/Pregnancy leave
- Remote and flexible work arrangements
- Transit and fitness discounts
- Recreational sports teams
- Learning and development opportunities with a multitude of resources
- Internal recognition programs