Analyste principal des opérations aériennes/Senior Flight Operations Analyst

Montreal, QC
Permanent
Full-time

2 months ago

Job Description:OverviewWELCOME TO SITAAt SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.Are you ready to love your job?The adventure begins right here, with you, at SITA.ABOUT THE ROLE & TEAMOur Opti Flight solution is a key pillar in SITA’s commitment to greener, more sustainable aviation by enabling flight and air traffic optimization. Reporting to the Service Activation Squad Leader.You will collaborate with various functions within SITA FOR AIRCRAFT, such as Engineering & Technology, Product, and other colleagues across the company, located in more than 20 countries (Canada, United States, France, Switzerland, Germany, Singapore, United Arab Emirates, Spain, and others).WHAT YOU WILL DO

Onboarding and delivering contracted opportunities and trials:

Set up the solution from end to end - from capturing customer requirements to delivery
Provide training to end users (pilots) as needed
Analyze the results and communicate with the customer
Support airlines specific requests regarding the solution
Provide support to help manage incidents: investigations and troubleshooting.
Own technical project activities from beginning to final delivery
Follow up with airlines on the success of implementation
Custom requests/analysis from the airlines
Investigation of issues with application
Manage Pilot communication (pilot notification/pilot webinar meeting).

QualificationsWHO YOU ARE

Minimum 5 years as Flight Operations Engineering or similar roles.
Bachelor In Aeronautics Engineering or any related certification related to flight operations.
Experience in Airlines operations or Civil Authorities is a must.
Proven knowledge of flight dynamics and operational skills (e.g. Cost Index)
Proven knowledge of flight performance calculations (EOSID, driftdown, deppresurization...)
Proven knowledge of python or equivalent coding skills
Able to manage pilot discussion on operation and procedures

NICE-TO-HAVE

Flight data knowledge
Data analysis/Quality check
Coding knowledge is optional (bash)

WHAT WE OFFERWe're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs)⏰ Flex Day: Make your workday suit your life and plans.🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

SITA

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