Manufacturing Process Specialist

• Acting as the Continuous Improvement Coach for the Central Kitchen.
• Collaborating with cross-functional teams to develop and implement SOPs.
• Supporting training and coaching of team members on process adherence.
• Promoting a culture of continuous improvement and operational excellence.

• Develop and maintain SOPs to optimize production and ensure product quality.
• Support cost management of finished goods and process compliance.
• Support in identifying root causes of inventory deviation via cause-and-effect analysis.
• Ensure KPI targets are met and SOPs are followed consistently.
• Facilitate open communication on CI initiatives and ensure alignment across teams.

• Develop tools to support the management of production plans and schedules for daily operations and take a leading role in improvement projects.
• Track progress of optimization initiatives and update plans accordingly.
• Conduct observations and collect data (e.g., labour and yield studies) to identify and implement process improvements.
• Lead and participate in CI projects focused on cost reduction and waste elimination.
• Maintain clear communication across departments and resolve operational issues proactively.
• Recommend and implement strategies to eliminate waste and improve efficiency.
• Manage and maintain the storyboard system and ensure storyboards are accurate and accurately followed.

• Measure and manage process deviations and ensure recipe integrity.
• Support coaching programs to drive operational excellence and reduce rework.
• Conduct CI audits and process reviews to ensure compliance and consistency.

• Prepare and deliver daily, weekly, and monthly reports on process adherence, production metrics, and CI initiatives.
• Provide regular updates during department meetings and maintain CI plans and schedules.
• Document operations benchmarking and project status updates.

• Promotes and endorses Safety Vision “Safety is our way of life”
• Observes and supports Longo's Safe Work guidelines and other safe work practices
• Role models the importance of health and safety by always working safely, calling out and addressing safety issues
• Recognizes risks which may pose a danger to Team Members and customers and resolves such issues (where possible) or modifies work, minimizing the risk to Team Member/customer until resolution can be sourced and implemented
• Ensures all pre-use checks (where applicable) are conducted and all equipment is maintained to provide for safe operation by Team Members
• Ensures that TMs are trained to work safely and ensures that all work is safely carried out by Team Members
• Responsible for Team Members regularly logging onto Axonify and ensures all onboarding and training is completed prior to first shift

• Bachelor's degree in Industrial, Manufacturing, or Process Engineering (or related field), or minimum 3 years of relevant experience.
• Experience in a distribution or manufacturing environment preferred.
• Strong analytical and mathematical skills; data-driven decision-making.
• Proficiency in MS Office Suite (Excel, Word, Access, Visio, PowerPoint).
• Experience with Lean Six Sigma methodologies.
• Ability to coach, train, and influence across all levels.
• Strong initiative, ownership, and adaptability in a dynamic environment.
• Effective communication, time management, and organizational skills.

• Work is performed in both a kitchen production environment and office space, with regular participation in meetings.
• Ability to manage multiple projects and changing priorities with regular deadlines
• Must be able to work a flexible schedule including afternoons, evenings, weekends, and holidays

Longo's