Business Analyst, Microsoft Dynamics 365

Toronto, ON
$65,000-80,000 per year
Permanent
Full-time

1 month ago

Description :What do you think of when you hear the name MNP? We are more than a prominent consulting firm in tax and accounting, we are redefining how organizations succeed in the digital age by bridging strategic vision, technical innovation, and operational execution to deliver transformative results.Make an impact as we strengthen our Digital Solutions practice with a Business Analyst. This diverse team of tech-savvy problem solvers has expertise and delivery depth across customer platforms, applied data & analytics, applications & cloud and business platforms solutions. Regardless of the underpinning technology, our team members understand clients’ unique needs and embrace the possibilities that technology brings to an evolving business landscape. Customer preferences are evolving at a rapid pace. As a trusted advisor you will design to meet those needs, engage customers in expected as well as new ways, gather, secure and organize meaningful insights, translating them into meaningful action, an incredible client experience, improved sustainability and optimized performance while reducing costs and enhancing growth.At MNP, you will work alongside a collaborative team of creative thinkers and problem-solvers. You will gain hands-on experience, tackle meaningful challenges, and grow your skills in an environment where your voice is valued, and your development is a priority. If you are ready to accelerate your career and make a lasting impact, this is where your journey begins.Responsibilities:

Project and Client leadership
Establish yourself as a project trusted advisor by fully understanding the client’s business and supporting processes
Collaborate with the client project team to establish roles and responsibilities, risk areas, deliverables and deadlines
Collaborate and guide the client business area to ensure scope containment, timelines , and targets, adjusting where necessary
Fulfill project management and coordination role, tracking project budgets, deliverables and scope
Organize and coordinate stakeholder engagement
Facilitate and run effective meetings
Participate in challenging and often unique engagements with clients, bringing your experience with senior business and technology leaders to these discussions
Leverage your experience, strong listening skills and critical thinking capabilities to formulate impactful client recommendations
Engage business stakeholders and write formal documentation such as business user stories, requirements definition specifications, functional design documents, project glossaries, non-functional requirements specifications and communication plans
Business Analysis
Lead workshops, interviews, and Agile Scrum events to help craft requirements and user stories
Business process modelling of the current and desired future state
Requirement analysis, defining all types of requirements to define the business need
Requirements management (within Azure DevOps) and prioritization of project backlog
Preparing correspondence, technical reports, and dashboards,
Conducting detailed research, interpretation, and analysis of the data gathered,
Analyze Risk and Benefits Realization frameworks, and perform cost-benefit analysis, and
Supporting the design, development, formatting, and proofreading of the resultant reports, test strategies, test suites & cases, document deliverables, and presentations
Agile Scrum Master
Facilitate daily scrums as per Agile Scrum methods
Perpetuate the Agile Mindset to fail fast, fail inexpensively, learn, and pivot
Lead and present Sprint retrospectives and Sprint demos
Support and coach the client product owner as necessary
Facilitate the removal of roadblocks for the DevTeam
Support Quality Assurance Activities
Help create and validate test strategy and test suites, ensuring alignment and traceability to all project user stories and project backlog items
Assisting clients by performing walk-through sessions, to validate defects and fixes

Skills and Experience:

Must have amazing communication and people skills, with the ability to communicate to end-clients and technical contacts (verbal, written, presentation)
Background in technology consulting, with strong preference in case management, customer relationship management (CRM), and grants management (preferably on Microsoft Dynamics 365 platform)
Possess a bachelor’s degree, ideally in business, computer science, communications or other related field
Must have or be able to obtain Reliability Security Clearance, which requires 5 years residency in Canada.
Demonstratable experience in project management, business analysis, systems analysis, assessments, records management, system implementation or managed services.
Applicable designation/certifications (e.g. PMP, CBAP, ITIL, TOGAF, Prosci) are considered an asset
Demonstrated project management and organizational skills
Experience in Agile SCRUM software development and DevOps
Software testing/quality assurance
Bilingual (French) is an asset

MY REWARDS @ MNPWith a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more.This is a current opportunity with a hiring range of between $65,000 to $80,000 per year, depending on experience and skills.Diversity@MNPWe embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!

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