Sr Commercial Data Associate
Mundipharma View all jobs
- Toronto, ON
- Permanent
- Full-time
- Manage end-to-end weekly, monthly, and quarterly commercial reporting, including data loading, validation, analysis, dashboard updates
- Prepare and present sales performance analysis, identifying risks and opportunities by brand, region, territory, customer, and channel
- Develop, enhance, and maintain automated dashboards and analytical reports using multiple internal and external data sources
- Identify and implement new data sources, database strategies, and analytical methodologies to support evolving business needs
- Support leadership meetings, business reviews, and sales meetings with data-driven insights
- Collaborate cross-functionally with Sales, Marketing, Finance, Supply Chain, HR, Customer Service, and Medical teams
- Act as a key analytics and insights partner for Regional Sales Managers, National Sales manager, and Key Account Managers
- Support Sales Force Effectiveness initiatives, including performance measurement, productivity analysis, and KPI tracking.
- Prepare and maintain sales performance dashboards, scorecards, and KPI trackers for field and leadership teams
- Conduct territory alignment and realignment analysis, including workload, potential sizing, coverage, and equity assessment
- Support segmentation and targeting exercises, using prescribing, sales, and customer-level data to define and maintain HCP segments.
- Enable call planning and deployment analysis, assessing reach, frequency, coverage, and call effectiveness
- Perform analysis on field force activity, identifying gaps and opportunities to improve execution quality
- Deliver recurring and ad-hoc sales organization performance reports, forming a core component of the role
- Ensure data consistency and alignment across sales performance, SFE outputs, and CRM systems
- Act as a CRM enablement expert, with hands-on experience in Salesforce and Veeva CRM
- Translate SFE and segmentation outputs into CRM configurations, ensuring accurate field execution.
- Configuring or supporting HCP segment dropdowns based on targeting logic
- Mapping key message dropdowns and detailing priorities within Veeva CRM
- Aligning call planning fields with SFE recommendations
- Ensure CRM structures reflect current territory alignments, targeting rules, and brand strategies
- Support monitoring of CRM adoption, data quality, and field compliance (calls, reach, frequency, targeting adherence)
- Partner with Sales Operations, Marketing, and IT to support CRM enhancements, releases, and reporting needs
- Bachelor’s degree in Business, Analytics, Economics, Statistics, Life Sciences, or related field
- Masters degree in a similar field is an asset
- 5+ years of experience in pharmaceutical commercial analytics, sales operations, SFE, or BI roles
- Advanced proficiency in Microsoft Excel (complex formulas, pivot tables, data models)
- Strong experience with pharmaceutical data sources, such as IQVIA / IMS Rx Dynamics, Xponent, TSA, Pharmastat, or equivalent
- Strong understanding of prescribing data, account-level sales data, and patient utilization metrics.
- Hands-on experience with Salesforce and Veeva CRM, including data loads and CRM configuration support.
- Experience aligning SFE outputs (segmentation, targeting, call planning) into CRM systems.
- Working knowledge of BI and visualization tools such as Power BI and/or Tableau.
- Strong analytical, problem-solving, and critical-thinking skills.
- Excellent business acumen with the ability to translate data into actionable recommendations.
- Strong stakeholder management and communication skills across commercial functions.
- High attention to detail and ability to work under tight timelines.
- Continuous improvement mindset with a proactive approach to process optimization.
- Strong numerical and analytical aptitude.
- Opportunities for learning & development
- Collaborative, inclusive work environment
- Hybrid working
- Competitive range of employee benefits