Director, Change Management

Royal Bank of Canada

  • Toronto, ON
  • Permanent
  • Full-time
  • 20 hours ago
Job DescriptionWhat is the opportunity?The Wealth Management Transformation Management Office (TMO) oversees and guides the Wealth Management segment through transformation efforts, ensuring alignment with LoB and segment strategic goals. The TMO will manage the transformation process with a focus on transparency, agile ways of working and in-year value creation within multi-year programs, in partnership with the WM lines of businesses.We are seeking a strategic and hands-on Director, Change Management to play a pivotal role in shaping the future of Wealth Management. This leader will establish the change management function within our new Transformation Office, enabling the successful delivery of a multi-year transformation agenda. Once established, the role will create and embed a scalable approach to change management across our global Wealth Management business, ensuring sustainable adoption of strategic initiatives and cultural change.What will you do?The WM TMO structure, mandate and resourcing is currently being reviewed. The primary responsibilities of this role may change but are expected to be focused on the following:Establish and lead the change management strategy, framework, and tools for the Transformation Office (e.g. plan for the broader adoption of Planview SaaS across WM)Develop a repeatable, segment-wide change management methodology for use across Wealth Management internationally.Provide advice and guidance to program and business leaders to integrate change management into transformation initiatives from inception through sustainment.Establish a Community of Practice and build internal change capability through leader coaching, training, and a centralized toolkit.Design and execute stakeholder engagement and communication strategies across diverse geographies.Measure and report on change readiness, adoption, and benefits realization.What do you need to succeed?Must haves:10+ years’ experience in change management, organizational transformation, or related leadership roles.Proven experience setting up or leading change management functions/teams within a dynamic, matrixed environments.Strong track record delivering change in large, complex, and international organizations, ideally in financial services or wealth management.Deep knowledge of change management methodologies (e.g., Prosci, ADKAR).Exceptional stakeholder management, influencing, and communication skills.Experience working across multiple geographies and cultures.Bachelor’s degree and Professional change management certification required; Master’s preferred.Nice-to-have:Experience of managing large and complex programsWealth Management / international work experienceStrong working relationship with businesses /functionsWhat’s in it for you?This is a rare opportunity to lead change at scale, shaping how our global Wealth Management organization adapts, grows, and thrives in a fast-evolving market. You will work closely with executives, transformation leaders, and teams across multiple regions to deliver lasting impact.We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing team.Flexible work/life balance options.Opportunities to do challenging work.Opportunities to take on progressively greater accountabilities.Access to a variety of job opportunities across business.Job Skills Adaptability, Business Appraisals, Change Controls, Commercial Acumen, Critical Thinking, Decision Making, Interpersonal Relationship Management, Long Term Planning, Organizational Change Management, Overcoming Resistance to ChangeAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: WEALTH MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2025-09-03Application Deadline: 2025-09-17Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada