Credit & Collections Analyst - Brampton, ON Brampton, Ontario
- Brampton, ON
- $70,000 per year
- Permanent
- Full-time
Location: Brampton, ON (Hybrid)Victaulic, founded in 1919, revolutionized pipe assembly with the invention of the "Victory Joint." Today, it's a global leader in grooved mechanical pipe joining and flow control solutions. With over 4,000 patents and operations in 140+ countries, Victaulic serves various industries, including commercial construction, fire protection, industrial construction, maritime, mining, oil, gas, chemical, power generation, and water/wastewater. The company offers a wide range of products, solutions, and services, including couplings, valves, fittings, and engineering design support. Notable projects include the Hoover Dam, World Trade Center Complex, Eiffel Tower, Shanghai Tower, CN Tower, and Vancouver Convention Centre. With 5,500+ employees and 700+ sales reps., Victaulic continues to innovate and exceed customer expectations worldwide. For more information, visit .Job SummaryTake charge of our accounts receivable and credit management operations. You'll be the point person for credit decisions, collections, and dispute resolution while building strong relationships with customers and internal teams. We need someone who's confident, persistent, and ready to drive results.Key ResponsibilitiesCredit Risk Management:
- Review and analyze credit applications for new and existing customers
- Establish appropriate credit limits based on trade references and financial statements
- Conduct formal credit limit reviews annually or as business needs require
- Monitor customer activity and escalate concerns to Finance and Sales Management
- Review Industry Trade Credit Reports to support credit decisions
- Perform daily collections activities (calls, emails, reminders, mass communications)
- Manage assigned customer portfolio and past due invoices
- Drive consistent follow-up with customers to resolve outstanding balances
- Review and release customer orders based on credit standing
- Build strong relationships with key decision makers in customer organizations
- Conduct weekly reviews of disputed balances and drive resolution
- Handle unearned discounts, duplicate deductions, and billing discrepancies
- Escalate billing issues and coordinate solutions with Sales Team and Customer Care
- Collaborate closely with Sales Management and Customer Care on collection concerns
- Maintain strong working relationships across departments
- Maintain accurate accounts receivable records
- Support development of collection tools (GETPAID, QlikView)
- Support implementation of new ERP solution
- Follow all Credit Department policies and procedures
- Apply credit holds and release orders as appropriate
- Bachelor's degree in Business, Finance, or Accounting an asset
- 5+ years of credit and collections experience (Manufacturing/Construction industry preferred)
- Strong background in credit analysis and limit management
- Advanced proficiency in Microsoft Office Suite
- Experience with GETPAID system (preferred)
- Familiarity with ERP systems
- Strong written and verbal communication skills
- Energetic self-starter with initiative to improve processes
- Excellent problem-solving abilities
- Bilingual English/French (asset)
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