Technical Support & Sales Representative

IS2 Workforce Solutions

  • Barrie, ON
  • $60,000 per year
  • Permanent
  • Full-time
  • 1 month ago
We are seeking a motivated and knowledgeable Technical Support & Sales Representative to join our team in Barrie. This role is ideal for someone with a strong automotive background who enjoys solving problems, engaging with customers, and is ready to grow into a sales and product development position.Location: Barrie, ON (On-site)Employment Type: Full-Time, PermanentSalary: $60,000+ annuallySchedule: Monday to Friday, 8:30 AM to 5:00 PM (30-minute lunch)Key Responsibilities:
  • Provide technical support to customers via phone and email regarding product fitment, compatibility, and troubleshooting
  • Answer inquiries and resolve issues related to aftermarket automotive parts, especially catalytic converters
  • Research and investigate product-related questions to provide accurate solutions
  • Transition into a sales role by building relationships and identifying opportunities for growth
  • Contribute to product development by sharing customer feedback and insights
  • Work independently and manage daily tasks with minimal supervision
Qualifications:
  • Minimum 5 years of experience in the automotive industry (aftermarket parts knowledge required)
  • Strong understanding of automotive components, especially exhaust systems and catalytic converters
  • Mechanical background or mechanical knowledge is a strong asset
  • Excellent communication skills and customer service orientation
  • Self-starter with a proactive approach to problem-solving
  • Ability to ask questions, dig deeper, and research product details
  • Proficiency in Microsoft Excel, and QuickBooks is an asset
Benefits:
  • RRSP and DPSP contributions after 6 months of employment
  • Opportunity to grow into a sales and product development role
  • Work directly with leadership and have a visible impact on the company
If you are detail-oriented, flexible, and thrive in a hands-on environment, this is an excellent opportunity for you. Apply today.

IS2 Workforce Solutions