Field Service Representative (Technologist / Technician)

Kingston, ON
$82,000-102,000 per year
Permanent
Full-time

29 days ago

Eaton’s Electrical sector is currently seeking a Field Service Representative to join our team. This position is based at our Kingston, ON facility and offers benefits from day one as well as a company vehicle.The expected annual salary range for this role is $82000 - $102000 a year. You are also eligible for overtime compensation.Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.## What you’ll do:The Field Service Technician is responsible for providing field service support and consultation such as acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems; advise customers and provide best technical solution to solve the customer issue; complete assigned jobs with assistance from lead technicians and engineers; conduct required tests and calibration using test equipment; check and maintain equipment to ensure compliance with applicable standards.The primary purpose of this position is to provide field service engineering and technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems.In this function you will:

Provide field service engineering, technical assistance, scheduling and sales support direction to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment;
Responsible to self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment.
Deliver technical solutions to customers.
Performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations.
Mentor less experienced technicians.
Provide technical training.
Perform all job functions with adherence to Eaton’s Philosophy and Values, as well as Safety and Environmental standards.

## Qualifications:Required (Basic) Qualifications:

Diploma or Degree in Electrical field from an accredited institution/ or Red Seal (309A) Interprovincial Electrician Certification/Ticket
Minimum of three (3) year of experience evaluating and servicing electrical distribution or control systems
No relocation assistance is provided
Business travel to customer sites required
Required to travel to United States for training on safety and Eaton products
Valid and unrestricted driver’s licence is required
Legally authorized to work in Canada without company sponsorship now and in the future

Preferred Qualifications:

Experience in protective relays preferred
Experience in performing power quality measurements, troubleshooting, and analysis preferred

## Skills:

Excellent communication and interpersonal skills.
Strong analytical aptitude and complex problem-solving skills.
Intermediate/advanced knowledge of Microsoft office applications.
Effective time management, prioritization and project management skills
Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
Understanding of the company’s and competitor’s electrical, electronic and mechanical products.
Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.

This posting is for an existing vacancy.At Eaton we leverage artificial intelligence to recommend jobs to you that match the skills and experience required for the open role. Our Talent Acquisition teams also uses AI to identify applicants whose skills are a match for the job. Hiring decisions are made by Eaton leaders through a structured interview process and not AI.Eaton has in place accessibility policies for accommodating employees with disabilities. If you are selected for an interview and require accommodations, please let the recruiter or hiring manager know so that we can work to make reasonable adjustments that best suit your needs. Accessibility information may be found at: http://www.eatoncanada.ca/EatonCA/OurCompany/Accessibility/index.htmWe are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click Benefits at Eaton Canada / Avantages sociaux chez Eaton Canada for more detail. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.Please be advised that as part of this position, you will be subject to Eaton’s Drug and Alcohol Policy, a copy of which is available for your review. Pursuant to that policy, you may be required to undergo drug and alcohol testing depending on the conditions set out in that policy.#LI-CH1

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