Business Operations Platform Owner

Classified Ventures

Canada
$94,400-115,650 per year
Permanent
Full-time

17 days ago

Be essential at Cars CommerceAt Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, our reputation-based digital wholesale auction marketplace, Dealerclub, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challengeand Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.ABOUT THIS ROLECars Commerce Canada is building a new operational backbone: the CCC Hub — a centralized platform used across Sales, Operations, Finance, Product, SEM, VBDC, and OEM programs.This Hub is not a reporting layer.
It is becoming a core operational system that will replace manual workflows, automate business processes, and support internal applications across the organization.We are looking for a Business Operations Platform Owner (AI & Automation) to own, govern, and evolve this platform.This role sits at the intersection of:business operationsdata governanceplatform architectureautomationAI-enabled system developmentYou will ensure the CCC Hub becomes a reliable, secure, and scalable system used daily by the organization — including workflows that impact finance, sales execution, and operational performance.This is not a traditional analytics role.
This is a platform ownership and operational systems role.You will work across all departments and help shape how the organization operates through internal systems.WHY THIS ROLE EXISTS NOWCars Commerce Canada is transitioning from:manual workflowsreporting-heavy processesfragmented tools…to a model powered by:internal applicationsautomationreusable data foundationsAI-assisted system developmentstructured governanceThe CCC Hub will:replace operational workflowssupport finance-grade execution (including Order-to-Billing automation)optimize cross-department processesenable teams to build internal tools within a governed environmentThis role ensures that transformation happens correctly, responsibly, and sustainably.CORE OWNERSHIPYou will own and govern the CCC Hub as a core operational platform.This includes:maintaining platform architecture and standardsenforcing integration, data reuse, and security guidelinesapproving how internal applications connect into the platformensuring reliability for workflows that impact finance, sales, and operationsevolving the platform as business needs changeRESPONSIBILITIESPlatform Ownership & GovernanceOwn the structure, integrity, and long-term evolution of the CCC HubDefine and maintain platform rules:user experience consistencydata architecture and reuseapplication integration standardssecurity and access practicesEnsure new internal tools align with platform standards before integrationMaintain documentation and operational clarityBusiness Intelligence Evolution & Reporting TransformationTake ownership of existing reporting ecosystems, including Tableau and Looker StudioStabilize and improve current BI assets during the transition periodEnsure continuity of reporting while operational systems are introducedRedesign reporting approaches using automation, AI-enabled systems, and operational toolsReplace static dashboards with systems that drive execution and workflowsEnsure data integrity and consistency across reporting and operational environmentsPartner with business stakeholders to evolve reporting into decision and action platformsWorkflow Automation & ReplacementIdentify inefficiencies across departmentsRedesign workflows using automation and AI-enabled approachesLead initiatives such as:Order-to-Billing process automationoperational workflow optimizationreporting replacement through system-based executionEnablement & Internal Builder LeadershipGuide teams in building responsibly within platform standardsPromote structured and prompt-based system development practicesHelp internal builders integrate applications into the platformEncourage innovation while maintaining governanceBusiness ImpactImprove operational efficiencyReduce manual processesIncrease reliability of mission-critical workflowsSupport scalable internal product developmentHOW YOU OPERATEYou are:systems-mindeddetail-orienteddisciplined about structure and governanceproactive in identifying inefficienciescomfortable challenging existing workflowsboth a builder and a platform stewardYou treat internal systems with the same rigor as financial systems:auditablereliabledocumentedsecurescalableAI is a toolset — not the strategy.
Execution and operational reliability matter most.ABOUT YOUMindset & ExperienceSystems thinker with strong operational disciplineExperience owning structured platforms, reporting ecosystems, or internal toolsComfortable supporting mission-critical operational workflowsStrong attention to detail and governanceAbility to work across departments and challenge existing workflows constructivelyEnvironment FamiliarityExperience in environments such as:internal platformsautomation ecosystemsdata architecture and reporting systemsAPI-driven integrationsAI-enabled development environmentsbusiness intelligence and operational toolingYou do not need to be a traditional software engineer — but you must be a structured builder and system owner.EDUCATION & EXPERIENCEWe welcome candidates from backgrounds such as finance, data, business intelligence, analytics, or operational systems.Typical qualifications may include:Degree in accounting, finance, data, engineering, business, or a related field5+ years of experience in roles involving:data and reportingfinance or FP&Abusiness intelligenceanalytics or operational support systemsExperience supporting business decisions through structured data, reporting, or automationExposure to financial processes, reporting ecosystems, or internal operational toolsWe value practical experience and systems thinking as much as formal credentials.GROWTH MINDSET & EVOLUTION EXPECTATIONSThis role is designed for individuals ready to evolve beyond traditional data or finance roles into operational system ownership.Success in this role requires:curiosity for AI-enabled systems and automationcomfort moving beyond a reporting-focused identityappetite for ownership of business-critical workflowswillingness to challenge and redesign how work gets doneinterest in building systems that replace manual processes, not just analyze themWe are looking for individuals who want to help shape how the organization operates through platforms, automation, and AI-driven execution.NOT A FIT IFYou prefer reporting over buildingYou avoid ownership of operational systemsYou move fast but without structureYou treat AI as experimentation instead of executionYou are uncomfortable enforcing standards and governanceIn the spirit of pay transparency, we are excited to share the base salary range for this position. In addition to base salary, some roles are eligible for our bonus and/or equity programs, depending on level and role. Regular full-time positions are eligible for our comprehensive benefits package. If you are hired at Cars Commerce, your final base salary compensation will be determined based on factors such as skills and/or experience. If the salary range is close to what you're seeking, then we encourage you to apply and learn more about the total compensation package for this position.Salary Range$94,400.00-115,650.00Our Comprehensive Benefits Package includes:Medical, Dental & Vision Healthcare PlansNew Hire Stipend for Home Office Set-UpGenerous PTOPaid Holidays, Floating Holiday, Volunteer Day, Recharge DayLearn more about our Benefits, Perks, & Culture on our !For US-based Positions: Applicants must be authorized to work in the United States. Please note that we are unable to sponsor employment visas at this time.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applicants: to review our Privacy Policy for Applicants. For current employees, please to review our California Privacy Policy for Employees.

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