Assistant Manager – Family & Housing Integration

• Lead the planning, implementation, and ongoing management of integrated Early Years and housing-based programs

• Monitors and Ensure programs meet performance targets, including service quality, enrollment, utilization, and client outcomes

• Drive continuous improvement by identifying service gaps and implementing program enhancements.

• Ensure programs operate in compliance with funder agreements, accreditation standards, and organizational policies

• Provide direct supervision and leadership to program staff across both service areas

• Lead recruitment, onboarding, performance management, and staff development

• Support recruitment, onboarding, training, and performance management

• Address performance, conduct, and attendance issues in alignment with the Collective Agreement and organizational policies

• Oversee day-to-day program operations, including multi-site coordination, service delivery planning, and logistics

• Develop and monitor program budgets and forecasts, ensuring responsible financial management

• Track expenditures and ensure alignment with approved budgets and funding requirements

• Ensure accurate and timely data collection, documentation, and reporting.

• Lead program reporting processes, including data analysis, performance measurement, and submission of funder reports

• Act as a key liaison with funders, supporting program planning, evaluation, and compliance

• Build and maintain strategic relationships with community partners, housing providers, and service agencies

• Represent the organization at community tables, sector meetings, and advisory committees

• Collaborate with Side-by-Side Village leadership to support on-call structures and program responsiveness within the housing environment

• Ensure appropriate systems and staff support are in place to respond to participant needs

• Participates positively and cooperatively; within a team or partnership model, in meetings or when attending committees or events pertaining to programs.

• Convene and lead CAPC Coalition meetings, including planning, facilitation, and follow-up actions

• Provide regular updates to the Senior Manager on program performance, risks, and opportunities

• Bachelor’s degree in social sciences, Social Work, Public Health, Education, or a related field, or an equivalent combination of education and experience

• Minimum 3–5 years of progressive experience in community-based programs (early years, family services, housing, or related fields)

• Minimum 2 years of supervisory or management experience, preferably in a unionized environment

• Demonstrated experience managing multi-site, funded programs, including compliance with contribution agreements (e.g., PHAC, Reaching Home, IRCC)

• Experience with budget development, monitoring, and financial accountability

• Strong experience in program planning, implementation, evaluation, and reporting

• Knowledge of funding landscapes and government-funded program requirements

• Experience working with newcomers and equity-deserving populations

• Strong leadership and people management skills

• Ability to manage multiple programs, priorities, and sites simultaneously

• Strong communication, facilitation, and stakeholder engagement abilities

• Have excellent written and verbal communication skills in English. Fluency in other languages would be an asset.

• Ability to work flexible hours and travel as required.

• Effective communication and public speaking skills.

• Strong computer literacy skills, such as using Funder Client Management Systems, ZOOM, MS 365, MS Teams, and MS Office suite (Word, Excel, PowerPoint);

• Valid BC Driver's License and access to personal vehicles an asset.

• Flexibility to work occasional evenings or weekends

DIVERSEcity Community Resources Society