Manager, Digital Channels, Contract

Royal Bank of Canada

  • Toronto, ON
  • Contract
  • Full-time
  • 5 hours ago
Job DescriptionWhat is the opportunity?The Manager, Digital Channels is responsible for supporting and optimizing RBC Wealth Management Canada’s advisor website platform, ensuring advisors can effectively build and market their digital presence. This client-facing role focuses on website optimization, SEO, analytics and advisor education, empowering advisors with the tools and knowledge to enhance their brand and business. Additionally, this role serves as a key bridge between advisors and the product team, gathering advisor feedback and insights to support continuous platform improvements and inform the product roadmap. The ideal candidate excels at building strong relationships and driving client success, while promoting adoption of self-serve MarTech solutions.*Please note this is a contract role.What will you do?Serve as the primary contact for advisors and branch management, guiding them on website creation, optimization, and digital marketing best practices.Support project management activities for website migration, helping track timelines and deliverables across 2300+ advisor teams.Conduct consultations and develop training programs to drive adoption of self-serve tools and MarTech solutions.Assist with content distribution strategies and ongoing SEO enhancements.Gather advisor feedback to inform platform improvements and roadmap decisions.Collaborate with analytics teams to develop reports, dashboards, and performance insights.Maintain educational documentation and ensure compliance with digital solutions.Foster a culture of collaboration, creativity, and client-centric service.What you need to succeed?Must-haves:5+ years of marketing experience in consulting, financial services, technology or a similar industry, with a degree in Marketing, Communications, Business, or a related field.Expertise in digital marketing strategies, including on-page SEO, accessibility, and user experience best practices.Proficiency in Google Analytics (GA4), Google Tag Manager, Google Search Console, Wrike, Jira, Figma and SEMrush.Strong relationship-building skills with a client-first, collaborative mindset.Excellent communication and presentation skills, with the ability to provide strategic recommendations to diverse audiences.Highly organized, resourceful, and proactive, with strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.Full-time in-office position, with 4 days a week required in downtown TorontoWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • An opportunity to do great and meaningful work with lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to take on progressively greater scopes of work
Job Skills Analytical Thinking, Client Facing, Digital Channels, Digital Experiences, Digital Marketing, Google Analytics, Google Search, Marketing, Problem Solving, Relationship Building, Search Engine Optimization Strategy, User Experience (UX), Web Presence Optimization, Website OptimizationAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: WEALTH MANAGEMENTJob Type: Contract (Fixed Term)Pay Type: SalariedPosted Date: 2025-09-04Application Deadline: 2025-09-12Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada