Senior Marketing Analyst
NRG
- Calgary, AB
- Permanent
- Full-time
- Manage promotional experiences and day-to-day partnership deliverables, including contests, ticket giveaways, and event activations, from initial strategy and approvals through execution, promotion, reporting, and close-out.
- Lead process optimization initiatives by documenting best practices and identifying opportunities to improve efficiency and consistency.
- Develop and maintain process documentation and enablement materials, including onboarding guides, how-to documentation, and workflow maps.
- Partner with the team to support in-platform AEM content and experience updates and web publishing as needed, ensuring timely and accurate website changes.
- Enable campaign launches and website updates through setup, testing, QA, and data validation, including links, forms, audiences, tracking tags, lists, preferences, and segments.
- Conduct ad-hoc analysis and translate insights into recommendations that inform campaigns, audience targeting, journey optimization, website behavior, and process improvements.
- Establish baseline performance benchmarks by analyzing historical campaign and channel results for comparison against future initiatives.
- Contribute to experimentation by monitoring A/B test results, interpreting outcomes, and documenting key learnings for stakeholders.
- Contribute to AI agent design and automation projects that improve marketing workflows and customer experience.
- Maintain and continuously improve prompt libraries and support the training and tuning of AI agents by reviewing interactions and documenting enhancements.
- Execute and scale AI strategies developed in collaboration with the broader AI working group, implementing and expanding successful pilots across teams and campaigns.
- Identify and implement automation opportunities, including simple workflows or no-code integrations, that reduce manual work and improve efficiency.
- Define and track performance metrics to measure the usage, accuracy, and business impact of AI and automation initiatives.
- 3-5 years of marketing experience (digital, web, email, operations, analytics)
- Working knowledge and experience with digital marketing tools and workflows, including Salesforce, AEM, Adobe Analytics, Excel, SharePoint, and Copilot or equivalent.
- Strong skills in data visualization and storytelling
- Growing experience and interest in AI and automation technology for marketing use cases
- Strong organizational skills and attention to detail; thrives in a fast-paced, collaborative environment
- Strong communication and confident presentation skills