Senior Consultant
StellarGrade
- Montreal, QC
- Permanent
- Full-time
- Lead, manage and oversee SuiteSuccess implementations, ensuring alignment with client objectives and adherence to best practices
- Serve as the primary point of contact for clients during implementation, providing guidance, expertise, and consistent updates
- Effectively manage smaller projects by coordinating resources, timelines, and deliverables to achieve successful outcomes
- Identify and mitigate risks, ensuring that project milestones are achieved on schedule and within budget
- Maintain in-depth expertise in one primary industry specialization while developing a secondary area of focus to broaden the scope of client support
- Leverage niche module knowledge, such as Demand Planning or Job Costing, to design tailored solutions that address unique client challenges
- Proactively identify opportunities for process improvements, providing strategic recommendations to enhance client operations
- Design and deliver solutions that integrate seamlessly into the client’s existing workflows, improving efficiency and productivity
- Conduct detailed requirements gathering sessions to understand client needs thoroughly
- Develop comprehensive solution designs and roadmaps tailored to each client’s goals and industry best practices
- Work closely with development teams to ensure technical implementations align with functional requirements and client expectations
- Dispatch tasks that fall outside the Senior Consultant's expertise to appropriate team members, monitoring progress to ensure completion through the task cycle
- Act as a strategic advisor, building strong, long-term relationships with clients by delivering value-driven solutions and insights
- Provide ongoing post-implementation support and recommendations for additional optimizations and enhancements
- Any other delegated responsibilities by the Employer
- Bachelor degree in International Business, Finance, BTM, Supply chain, or any other relevant field
- 3 years+ experience as a NetSuite Consultant
- Solid experience with leading end-to-end implementation within NetSuite
- Ability to manage smaller projects independently
- In-depth knowledge of one or more industries such as Wholesale, Manufacturing, Retail, etc.
- Bilingual in french and english as we do have clients outside of the province of Quebec
- Ability to travel on a modest to moderate basis, when appropriate
- Obtained SuiteAdmin, SuiteFoundation,Financial User, SuiteAnalytics certification and ERP certifications
- 35-hour work week
- Group insurance with employer contribution
- Telemedicine and employee family assistance program
- Voluntary group RRSP
- Unlimited sick days and personal days
- Flexibility to work from anywhere in the world for 90 days
- Annual company retreat and quarterly events