L&D Facilitator

• Degree/Certifications Required: Adult learning
• Years of Overall Experience: 5-7yrs
• Preferred Candidate Background: FI ideally or large organization / technology field ( Microsoft / google or similar )
• How will performance be measured
• Selling Points of Position (CVP):working within a leading FI organization

• The successful candidate will be responsible for the training and facilitation of a highly visible initiative with the Wealth business.
• Training content will include technical systems training, procedural training, and process training.
• Training may be a combination of virtual and in-person, and will run concurrently on a weekly basis.

• Develop training procedure, manuals, guides and course materials such as handouts and visual materials.
• Monitor, evaluate and record training activities and program effectiveness.
• Assess additional training needs through surveys, interviews with employees, focus groups or consultation with managers.
• Develop alternative training methods if expected improvements are not seen.
• Meet with department leads and SME’s to determine training needs.
• Present information using a variety of instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, videos and lectures.

• Facilitation skills (virtual and in -person)
• Webex and engagement tools such as Slido
• Working on large initiatives with multiple streams ( client facing & Operations)

• FI / Banking / Technology fields
• Bilingual (French) (spoken)
• Develop on the job and post training reference material such as user guides, demo video’s, etc
• Experience with Thrive

ProViso Consulting