
L&D Facilitator III
- Toronto, ON
- $40.00 per hour
- Contract
- Full-time
Pay Rate: Starting from $40 per hour
Location: Toronto, ON
Location Type: Hybrid: onsite 2 days per week, shifting to 4 days in November
Business Hours: Monday to Friday; Core Business HoursJob Responsibilities:
- Develop training procedure, manuals, guides and course materials such as handouts and visual materials.
- Monitor, evaluate and record training activities and program effectiveness.
- Assess additional training needs through surveys, interviews with employees, focus groups or consultation with managers.
- Develop alternative training methods if expected improvements are not seen.
- Meet with department leads and SMEs to determine training needs.
- Present information using a variety of instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, videos and lectures.
- Facilitation skills (virtual and in -person)
- Webex and engagement tools such as Slido
- Working on large initiatives with multiple streams (client facing & Operations)