Bilingual French Collections Specialist

Robert Half

  • North York, ON
  • $24.70-28.60 per hour
  • Permanent
  • Full-time
  • 15 days ago
Job Description:We are looking for a Bilingual French Collections Specialist to join our team in North York, Ontario. In this Contract-to-Permanent position, you will play a key role in managing collections processes to ensure accurate billing and timely recovery of outstanding funds. This role offers an excellent opportunity to leverage your bilingual communication skills in a dynamic manufacturing environment.Responsibilities:
  • Conduct both inbound and outbound collections calls to recover overdue payments.
  • Manage billing and reporting tasks, ensuring all activities are completed within established deadlines.
  • Address vendor inquiries promptly and provide accurate information.
  • Maintain and update customer files regularly to ensure all data remains accurate and current.
  • Follow up on past-due accounts and document all interactions and outcomes in the system.
  • Accurately record customer payments and ensure they are properly reflected in relevant reports.
Requirements:
  • Bachelor's degree in Accounting, Finance, or Business Administration.
  • 2-3 years of experience handling high-volume collections.
  • Strong written and verbal communication skills, with excellent organizational abilities.
  • Familiarity with Pronto software is considered an asset.
  • Proficiency in Microsoft Excel, including the use of Pivot Tables and V-Lookups, is preferred.
  • Experience with accounting software systems and CRM tools.
  • Knowledge of accounts receivable processes and billing functions.
  • Ability to handle customer inquiries professionally and efficiently.

Robert Half