Technology Manager - Marketing Activations (Customer Data Platform, Campaign Activation) | Contract Until April 2027
Lululemon Athletica View all jobs
- Canada
- Permanent
- Full-time
- Partner with business stakeholders to define and execute the post-migration Hightouch (CDP) roadmap across all regions
- Collaborate with business partners to plan and deliver email, push, and SMS roadmap initiatives globally
- Manage Data Engineers, Application Engineers for Salesforce Marketing Cloud and Hightouch, and QAs to collaborate with business partners and external vendors setting
- Ensure the right skills are applied to the right problems by providing empathetic coaching, technical mentorship, skills development, and career path leadership.
- Drive the delivery of software that meets business and technical requirements and is resilient, observable, performant, secure, and maintainable.
- Lead the resolution of production incidents and platform issues in alignment with incident, problem, and change management standards, ensuring operational excellence and stability. Conduct RCA analysis and present to senior stakeholders.
- Build strong partnerships with stakeholders across global markets to drive alignment, transparency, and execution across business and technology teams
- Track and manage application subscription(s) to ensure we do not incur overages
- Own vendor/partner strategy; negotiate and optimize total cost of ownership with Procurement and Finance without sacrificing capability.
- Anticipate future needs and constraints, proactively addressing technical debt, scale limits, and integration complexity before they become blockers.
- 10+ years in application/platform/enterprise technology
- 4+ years in managing an engineering team, developing high-performing engineering leaders and inclusive teams; effective at hiring, coaching, and performance management.
- Hands-on familiarity with modern MarTech stacks (e.g., Salesforce Marketing Cloud, Validity, Hightouch, Azure, Databricks, Snowflake).
- Bachelor's degree in Computer Science/Engineering or equivalent practical experience
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)