
Senior Analyst, Warehouse & Logistics Business Process
- New Westminster, BC
- $82,000-112,000 per year
- Permanent
- Full-time
- Supporting the overall business readiness for projects & initiatives
- Identifying where there are gaps between current business process and expected design, and leading the evaluation of ways to address those gaps
- Defining the business requirements for future projects and participating in analyzing and designing new business processes
- Identifying operational changes between current and future processes for the Warehousing & Logistics department to drive enablement of change management and process adaptation
- Creating, updating, and maintaining Warehousing & Logistics business process flows and training documentation for current and future processes
- Assisting on developing additional business process documents, standard operating procedures and training material as required.
- Liaison between Operations and cross-functional business teams
- Acting as the Warehousing & Logistics point of contact for all other departments involved to drive a common business design and ensure data consistency
- Ensuring best practices and process optimization are built at the design stage for future enhancements focused on long term scale, not short-term benefit
- Working closely with the internal and external ERP functional team to ensure projects and initiatives stay on track
- Conveying the end-state consistently to stakeholders and notifying leadership of any challenges to the plan
- Supporting and leading User Acceptance Testing by creating UAT test cases, as well as developing documentation for business approval sign-off
- Working closely with the Data & Analytics team to identify requirements and ensure data consistency
- Acting as business lead in requirements gathering and ensuring successful implementation of WMS and/or transportation needs, if required
- Managing incident and change request tickets, ensuring each ticket has accurate prioritization and clear requirements, facilitating UAT, and creating documentation to support a smooth implementation
- Standardizing warehouse and logistics processes and determining future business processes for the long-term strategic plan
- Supporting the global Warehousing and Logistics teams to develop new processes and/or system requirements
- Guiding cross-functional teams in scaling to support company's objectives
- You have 5+ years' work experience within Warehousing & Logistics focused role
- You have post-secondary education in Business Administration, Supply Chain management or other relevant fields and/or equivalent industry experiences
- You have prior implementation experience
- You have experience in developing reports for analysis and decision making
- You have strong Project Management skills
- You have a drive to learn and participate
- You are an excellent collaborator while also able to work effectively with a team
- You are adaptable and forward thinking
- You have solid knowledge of ERP systems and order management processes
- You are able to step in and take charge with minimum instruction
- You are able to prioritize and manage multiple tasks within tight deadlines
- You have advanced analytical skills with a strong aptitude for spreadsheets
- You have excellent written and verbal communication skills, and exceptional attention to detail
- You are proactive in identifying the root cause of issues and developing solutions
- You remain highly flexible and adaptable when faced with ambiguity
- You are able to balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement
- You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- You are able to travel internationally as required