Manager - Payroll Managed Services

Deloitte

  • Toronto, ON
  • $90,000-150,000 per year
  • Permanent
  • Full-time
  • 1 month ago
Job Type: Permanent
Work Model: Hybrid
Reference code: 129761
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MBOur PurposeAt Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.By living our Purpose, we will make an impact that matters.
  • Have many careers in one Firm.
  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Learn from deep subject matter experts through mentoring and on the job coaching
--About the teamWe are seeking a detail-oriented and motivated Manager to join the Payroll Managed Services team within the Deloitte Canada Payroll as a Service offering. The Manager will play a key role in reviewing payroll and delivering exceptional service to our clients. The ideal candidate will have a strong background in payroll managed services, with extensive hands-on experience using the Dayforce platform and the ability to quickly adapt to other leading payroll solutions to meet clients’ requirements.What will your typical day look like?Payroll Review and Oversight
  • Review payroll processed by the preparation team to ensure accuracy, timeliness, and compliance with client policies and established process flows.
  • Leverage deep expertise in Dayforce to identify and resolve discrepancies, optimize payroll processes, and uphold high standards of quality.
  • Oversee payroll transactions across multiple platforms (such as Workday, SAP, Oracle, ADP, QuickBooks), ensuring all outputs meet client requirements and compliance standards.
  • Provide occasional support to the payroll preparation team as needed, including during vacation, sick leave, or peak periods
Compliance and Controls
  • Maintain up-to-date knowledge of payroll regulations, tax laws, and labor laws to ensure all payroll activities are compliant.
  • Enforce robust controls and procedures to safeguard the integrity of payroll data.
  • Collaborate with the payroll advisory team to conduct regular internal audits of client files, identify potential compliance issues, and recommend or implement corrective actions.
Client Service and Support
  • Serve as a point of escalation for payroll-related inquiries and issues, providing expert guidance and resolution working with the payroll advisory team.
  • Collaborate with clients to understand their payroll needs, ensuring solutions provided by the team are tailored and compliant.
  • Review payroll reports prepared for client stakeholders to ensure completeness and accuracy before delivery.
  • Collaborate with and support the implementation team to ensure compliant and successful Dayforce implementations of our clients’ payroll.
Enough about us, let’s talk about youQualifications:
  • National Payroll Institute, Payroll Compliance Practitioner (PCP) designation required.
  • Minimum of 5-10 years of experience in payroll processing and/or payroll review within a managed services environment, with a proven track record of delivering high-quality payroll services to multiple clients.
  • Demonstrated expertise in Dayforce payroll software, with strong troubleshooting skills and the ability to optimize Dayforce for client-specific needs.
  • Ability and willingness to adapt quickly to other payroll platforms (e.g., Workday, SAP, Oracle, ADP, QuickBooks) as client requirements change.
  • Good understanding of payroll compliance requirements, tax regulations, and labor laws.
  • Experience with Canadian payroll activities is essential; international payroll experience is an asset.
  • Intermediate to advanced proficiency in MS Office Suite (e.g., MS Excel, Outlook, Word).
  • Excellent communication and interpersonal skills, with the ability to engage effectively with clients and team members.
  • Strong analytical and problem-solving skills, with keen attention to detail.
  • Ability to work independently with minimal supervision and as part of a team.
  • Fluent in English; proficiency in French is an asset.
Preferred Skills:
  • Demonstrated adaptability to changing priorities and a fast-paced, deadline-driven environment.
  • Experience with payroll activities such as onboarding, terminations, leave management, and benefits reporting.
  • Familiarity with a variety of payroll solutions, with a focus on Dayforce and the ability to cross-train on additional platforms such as Oracle,
  • Workday, SAP, ADP, and QuickBooks.
This job description is intended to outline the general nature and level of work performed by employees within this role. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required.Total RewardsThe salary range for this position is $90,000 - $150,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

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