SDR Manager
isgSearch View all jobs
- Vancouver, BC
- $110,000-125,000 per year
- Permanent
- Full-time
Salary: $110,000 - $125,000 CAD + $70-90k OTE
Role status: Current openingOur client:
A leading technology company operating across multiple markets, offering a suite of SaaS solutions that support operations, financial management, and stakeholder engagement for mission-driven organizations.
Our client is seeking a high-performing SDR Manager to lead and scale a Sales Development function across multiple product lines. This role will oversee both inbound and outbound motions, ensuring strong pipeline generation, fast lead response times, and consistent qualification standards.
This is a hands-on leadership role with a strong operational focus, including ownership of both human SDR performance and the implementation of AI-driven tools and automation to enhance productivity, speed, and pipeline quality.
Principal tasks and responsibilities include:
- Lead and manage a team of SDRs across multiple product lines, ensuring consistent performance across different target markets and buyer journeys.
- Own inbound lead management, including speed-to-lead, qualification standards, routing, and handoff to sales.
- Build and implement a structured outbound motion, including sequences, messaging, and multichannel outreach strategies.
- Leverage AI and automation tools to improve prospecting efficiency, personalization, and overall team output.
- Define and optimize the balance between human-led and automated outreach, ensuring quality and performance standards are maintained.
- Develop and refine SDR playbooks, processes, and performance frameworks.
- Establish and track key metrics including activity levels, conversion rates, pipeline generation, and SLA adherence.
- Provide ongoing coaching through 1:1s, call reviews, and performance management.
- Design and execute onboarding and ramp programs for new SDR hires.
- Partner closely with Sales, Marketing, and RevOps to align pipeline generation with revenue targets.
- Continuously identify opportunities to improve systems, workflows, and overall team performance.
- 4-5+ years of experience leading SDR teams within a SaaS environment.
- Proven track record of managing both inbound and outbound SDR functions.
- Strong operational mindset with a deep understanding of pipeline metrics, funnel conversion, and performance management.
- Experience implementing or working with AI-driven sales tools, automation platforms, or workflow optimization is strongly preferred.
- Ability to balance efficiency with quality when introducing automation into the sales development process.
- Strong coaching and team development skills.
- Data-driven and comfortable working with CRM and sales engagement tools such as Salesforce, Outreach, or similar platforms.
- Self-starter with the ability to identify problems and implement solutions in a fast-paced environment.
- Experience working across multiple product lines or market segments is an asset.
- Interest in mission-driven organizations is a plus.
- Remote-first company, work from anywhere in Canada or the US. (Texas & Montreal Excluded)
- Comprehensive health and dental coverage.
- Retirement savings plan with employer contribution.
- Generous vacation policy and company-wide holiday shutdown.
- Ongoing training and professional development support.