Business Analyst

Ottawa, ON
$94,193-110,816 per year
Permanent
Full-time

5 days ago

Business AnalystTake a central roleThe Bank of Canada has a vision to be a leading central bank-dynamic, engaged and trusted-committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada's economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment.Building on the principles that have always guided us - excellence, integrity and respect - we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers:Find out more about the next steps in our .About the Bank of Canada's New Mandate to Oversee Consumer-Driven BankingThrough the 2025 Federal Budget the Government of Canada has given the Bank of Canada the mandate to oversee the Consumer-Driven Banking Act.Consumer-Driven Banking is a framework that allows consumers to share their financial data with financial companies of their choice. Within the framework, consumers may control, edit, manage, and delete their information. Consumers may decide when, how, and to what extent their financial institution shares information with financial companies. Providing a framework that allows consumers to safely and confidently use their financial information can help improve their choices with new financial products and services while keeping their information safe.Under the Consumer-Driven Banking mandate, the Bank of Canada will:

Accredit entities to participate in the framework's data-sharing ecosystem;

Maintain a registry of accredited entities;
Supervise participating entities and make sure the risks associated with data sharing are appropriately managed - this includes assessing participating entities' compliance with the following Consumer-Driven Banking Act requirements for:

Data sharing;
Security safeguards;
Technical standard;
Consent management;
Consumer measures;
Complaints procedures;
Oversee accredited third-party service providers, an external complaints body and a technical standards body to determine whether they are compliant with the provisions of the Consumer-Driven Banking Act;

Monitor and evaluate trends and emerging issues that may have an impact on consumers of consumer-driven banking; and
Foster competition in the financial sector in the interests of consumers.

The Payments and Regulatory Oversight (PRO) department is undergoing preparations to implement this new mandate through contributions to the regulatory development process (led by the Department of Finance) and internal work to design and implement a supervisory framework.Given the scale and scope of the initiative, a Business Analyst is essential to support informed direction-setting and decision-making activities during the development and early implementation of the Consumer-Driven Banking supervisory framework.What you will doReporting to the Program Manager, Consumer-Driven Banking (CDB), the Business Analyst (BA) supports the design, build, and implementation of CDB supervisory capabilities and related technology solutions. Working closely with supervisory, IT, and enabling teams, the BA provides execution-level analysis, coordination, and delivery support to ensure CDB modules-primarily on the Bank's supervision platform (CRM solution)-are implemented effectively, consistently, and in a timely manner.You will:

Support the design and implementation of the CDB supervisory framework and related supervisory modules
Elicit, document, and maintain business requirements, workflows, criteria, and supporting operational artefacts
Develop and maintain implementation documentation, including procedures, templates, service standards, and training materials
Support reporting and data requirements, including metrics, dashboards, and internal/external reporting inputs

Contribute to product backlog management by documenting enhancements, issues, and change requests
Coordinate with CDB teams, IT, and vendors to support build, testing, and rollout activities
Identify, track, and document implementation issues, risks, dependencies, and assumptions
Provide business input to user facing content to ensure clarity, consistency, and policy alignment
Conduct analysis to support readiness assessments, trend analysis, and early operational monitoring
Prepare briefing materials and analysis to support decision making, planning, and stakeholder communications
Build strong working relationships across supervisory, policy, IT, communications, and enabling teams

What you need to succeed

Strong written and verbal communication skills, with the ability to clearly convey complex information to diverse audiences
Proven ability to plan, organize, and prioritize work in a fast-paced environment with competing demands
Sound judgment and adaptability, balancing regulatory rigor with product agility
Demonstrated ability to understand organizational context and impacts of change
Ability to synthesize information from multiple sources, produce high quality analysis and clearly articulate business relevance
Strong collaboration and stakeholder engagement skills across all organizational levels
Ability to identify process inefficiencies and propose and implement practical improvements
Comfort using data, analytics, and AI-enabled tools to enhance analysis, identify patterns, explore scenarios, and support evidence-based decision-making

Nice-to-have

Knowledge of agile approaches, particularly as they relate to product lifecycle support and backlog prioritization

Your education and experienceThe position requires a bachelor's degree in public administration, business administration, economics, or a related discipline, combined with at least 5 years of relevant experience involving complex business or process analysis related to products, operations, or technology-enabled transformation or an equivalent combination of education and experience may be considered.Innovative MindsetWe value candidates who demonstrate adaptability, curiosity, and a willingness to learn new technologies, including AI and digital tools. We seek individuals who can think critically about data, question existing processes, and find ways to simplify our work while embracing change and new ways of doing things.Language requirement
The Bank's work environment is conducive to the use of both of Canada's official languages - English and French. Although the position language requirement is English or French essential, we do encourage everyone to improve their second language proficiency for future career growth and to contribute towards fostering a bilingual environment.What you need to know

Priority will be given to Canadian citizens and permanent residents
Security level required: Be eligible to obtain Secret
There will be no relocation assistance provided
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

Hybrid Work ModelThe Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a portion of each month as part of the Bank's hybrid work model, and they are expected on site at the Bank location a minimum of 12 days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit .

Salaries are based on qualifications and experience and typically range from $94,193 to $110,816 (job grade 16)
The Bank offers an incentive for successfully meeting expectations at 5 to 7% of your base salary. The Bank offers additional performance pay (3%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Bank of Canada

Apply Now