Intermediate Systems Analyst

• Support the management team/stakeholders in understanding and defining their IT business and system requirements needed to support current and future business applications.
• Perform a requirement analysis and work with Enterprise and Technical Architecture, to understand potential solutions to meet the business needs.
• Prepare process design/modelling, information design/modelling to review with the Manager, IT Business Solution and determine the design solution will best meet the overall business objectives.
• Working in an agile/scrum or waterfall environment and/or support environment with other Information Technology team members, vendors and business partners will design solutions, based on business requirements.
• Work with Developers to develop modules based on approved design specifications.
• Plan unit testing of modules, working with Systems and Regression test teams.
• Support the Business during User Acceptance Testing.
• Work closely with other IT team members to ensure architectural integrity and product quality.
• Prepare all supporting documentation including project estimates, documentation on all changes to business architecture, etc.
• Dependent on project may be responsible for selecting/procuring services and software from vendors; configuring ‘Off the Shelf’ solutions including interaction with vendors; supporting project team members through the development and implementation stage of projects or support.
• Ensure deadlines are met with a high level of quality, while adhering to architectural principles and following defined processes.
• Ensure issues are escalated in a timely and appropriate manner, by establishing good communication and relationships with team members and management.

• Diploma or degree in Information Technology, Computer Science, Programming, Systems Analysis, or a related field.
• Three to five years of experience as a Business Analyst or Systems Analyst supporting enterprise applications.
• Experience working with Manhattan Associates systems, including WM Active, or similar warehouse management platforms.
• Experience supporting unit and system testing, including validating solutions against business and technical requirements.
• Solid understanding of multiple SDLC methodologies such as Agile/Scrum and Waterfall.
• Demonstrated understanding of ITIL or software development best practices and processes.
• Strong critical thinking, problem-solving, and multitasking skills, with the ability to manage competing priorities.
• Proven ability to collaborate effectively with internal stakeholders, technical teams, and business partners.
• Strong communication and interpersonal skills, with the ability to translate business needs into technical requirements.
• Initiative-driven and results-oriented, with the ability to work independently and as part of a team.
• May be required to work irregular hours to support applications or meet project deadlines.
• The ability to be onsite three days a week at our corporate office in St. Jacobs, to accommodate our hybrid working model.

• The expected starting salary range for this role is $70,600 - $98,800; the final offer will reflect relevant skills and experience.
• Eligible for the annual bonus program.
• Comprehensive Benefits Program including:

• Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
• Defined Contribution Pension Plan with Company Match, and choice of contribution level.
• Group RRSP.
• Discount at our Corporate Retail Store in St. Jacobs.
• Home & Auto Insurance discounts.
• Competitive vacation time.
• Personal and sick time.
• Employee Discount Program through Venngo WorkPerks.

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