
Hospitality Manager
- Toronto, ON
- Permanent
- Full-time
- Conduct operation audits of district units and design improvements to optimize financial performance and operational productivity.
- Assist the Unit Managers to supervise multiple food service units.
- Ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
- Learn from and assist the Unit Managers to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
- Assist the Unit Managers to track sales, invoices, special function invoices, menu and data entry, and catering orders.
- Use internal systems such as Orbit, CIMS , DocArc, Volante, Catertrax, to support Unit Managers with daily and weekly reports.
- Assist Unit Managers in all aspects of the Unit operation as needed.
- Audit units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes.
- Ensure adherence to company sponsored retailing and purchasing programs.
- Work with the Unit Managers on realistic and accurate unit forecasts; monitor development of realistic and accurate unit forecasts; ensure that each unit's financial performance meets the Company and client forecasts.
- Post-secondary education plus at least five years of related food service management experience in a business/corporate dining setting and retail environment.
- Food safe certified.
- Proven financial management skills including ability to control product and labour costs.
- Strong motivator, mentor and leader.
- Very detail-oriented individual and a strong team player.
- Superior client relationship skills.
- Excellent communication skills (written and verbal).
- Can accommodate a flexible work schedule
- Knowledgeable in Microsoft Office.