Advisor, Human Resources - GCT
- Etobicoke, ON
- Permanent
- Full-time
- Provides HR leadership & advice to managers; provides guidance on conflict resolution, performance management, career development and succession planning;
- Identifies internal and external employment issues and trends; recommends improvements, efficiencies and training opportunities; assists with training implementation and delivery;
- Oversees programs such as orientation, training, attendance management, health, safety & wellness, rewards and recognition etc., at the property;
- Delivers and supports ongoing training and development at the site for managers and team members to cultivate culture to create memorable experiences;
- Develops and implements HR strategic plans; ensures site operations align with company objectives;
- Partners with management to improve culture of attendance and performance, while ensuring exceptional guest service;
- Fosters a safe workplace focusing on taking proactive steps to minimize accidents and increase wellness;
- Liaises and communicates effectively with all appropriate operational departments;
- Develops and cultivates strong working relationships with all stakeholders: guests, partnerships, team members, unions, vendors and regulators;
- Assisting and advising Managers with respect to policies and collective agreement application and interpretation;
- Focuses on rapport-building with the Union working towards improving communication and reducing grievances;
- Researches and prepares confidential Labour Relations reports and surveys relating to negotiations, grievances and arbitrations and provides support, resources and participates on the Casino's bargaining and Labour-Management committees.
- Ensures compliance with licensing laws, health and safety and other statutory regulations.
- Performs other reasonable additional duties as required/assigned.
- Other duties as assigned.
- Degree and/or diploma in Human Resources Management from a recognized post-secondary institution, or a combination of relevant education and experience.
- Minimum of 3-5 years working experience in Human Resources; specific experience in labour relations is required.
- Knowledge of Ontario employment standards and human rights legislation.
- Strong computer skills working with MS Office programs.
- Employer Connect, Cognos and HRIS experience (JD Edwards) are considered assets
- Ability to deliver excellent guest service at all levels of the organization, and externally.
- Possess strong organizational, presentation, time management and project management skills.
- Exhibit a high level of professionalism and excellent interpersonal skills.
- Listens thoroughly to issues and responds appropriately; demonstrates assertiveness when appropriate.
- A CHRP designation would be an asset.
- Experience managing disability management files and assisting with coordinating gradual return to work programs.
- Demonstrated ability to work both independently and within a team environment.
- Ability to communicate clearly and concisely, both orally and in writing.
- Listens thoroughly to issues and responds appropriately; demonstrates assertiveness when appropriate.
- Maintains and exercises a high degree of discretion and confidentiality in giving out information.
- Potential and interest in doing HR generalist work.
- The ability to successfully pass a criminal record and credit check through the Alcohol and Gaming Commission of Ontario (AGCO)
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
- We provide you with the tools and technology needed to delight your clients!
- You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
- Freedom to Innovate: supports new and better ways to be successful.
- Be your Authentic Self: environment that values diversity as a source of strength.
- This isn't your typical "corporate" job. We work hard and we have fun!