Student Experience Coordinator
BrainStation
- Vancouver, BC
- $45,000-60,000 per year
- Permanent
- Full-time
- Work with the Experience lead to execute the best student experience for BrainStation students and alumni
- Primary point of contact for student inquiries
- Oversee student onboarding and course preparation to ensure a smooth handoff to Educators for course delivery
- Coordinate logistics with campus operations team for both in-person and online learning
- Identify opportunities to improve the student experience and course delivery process with a continuous improvement mindset
- Track and report student data and feedback to measure program success and alumni outcomes
- Collaborate in creating programs and strategies that build our student community, for both active students and alumni
- Participate in the tech community and build the BrainStation brand beyond the campus
- Bachelor's degree or equivalent experience
- 2-3 years experience in a customer or client facing role
- Strong attention to detail
- Professional verbal and written communication skills, including public speaking experience
- A dedication to providing the best customer service
- Willingness to help out where needed in all facets of the organization
- A passion for learning new skills
- Comprehensive Health & Wellness Benefits Package
- Retirement Planning
- Parental Leave Program
- New Device Allowance
- Socials, Outings & Retreats
- Culture of Learning & Development
- Flexible Working Hours
- Work from Home Flexibility