
Deputy Chief Operating Officer for Canada/LATAM - Vice President / Senior Vice President
- Canada
- Permanent
- Full-time
- Lead and coordinate operational initiatives across Canada and LATAM.
- Ensure high client satisfaction and operational efficiencies across Canada and LATAM teams and always proactively look for potential operational efficiencies and global best practices.
- Work closely with the Client Solutions and Product Structuring teams in key business development activities.
- Partner with senior leaders in the region, especially in Client Services, Investor Relations, Fund Finance, Reporting and Governance, and Tax teams.
- Ensure regional alignment with global strategy, standards, and priorities.
- Act as a Business Manager/Chief of Staff to the International Operations Head.
- Support change management, process improvements, and cross-functional collaboration.
- Facilitate communication between regional teams and global operations leadership teams.
- Provide oversight and coordination for new initiatives and ongoing operational workstreams.
- Champion iCapital's culture and values, to promote a working environment which allows people to develop and thrive.
- 10+ years in operations, business management, or program leadership
- Experience working across Canada and LATAM markets are preferred
- Background in financial services, consulting, or a similar complex environment
- Strong interpersonal and collaborative skills and well respected by senior stakeholders
- Highly organized and execution-focused and able to manage multiple priorities effectively
- Strategic thinker with a hands-on approach to problem-solving and delivery
- Comfortable working in a matrixed, fast-paced, and evolving environment
- Fluent in English; Spanish and/or Portuguese is a strong asset
- Trusted operator who values accountability, clarity, and forward momentum