Supervisor, Inventory Integrity
Holt Renfrew
- Vancouver, BC
- Permanent
- Full-time
- Partners with Operations Manager, Loss Prevention Manager, and SSC Operations Team to plan and executing the scheduled cycle counts for the store
- Proactively identifies trends in inventory results and schedules cycle counts when appropriate
- Execute cycle counts with the support of the Inventory Integrity Associate
- Lead, coach and develop and the Inventory Integrity Associate to understand how to investigate discrepancies after completing the cycle count
- Proactively identifies trends in cycle count results, presents findings and develops action plans in partnership with the Inventory Integrity Associate for presentation to store leadership
- Supports workflow within team to ensure timely completion of cycle counts and follow-up for resolution
- Partners with Sellers and Sales Leaders (Sales Manager, Group Sales Manager, etc) to share results and develop specific action plans related to results from cycle counts
- Lead the co-ordination of resolving outstanding operational tasks impacting inventory integrity (ie. aged in transit, outstanding CTS, unprocessed ecomm returns)
- Maintain documentation following cycle counts or adjustments as per process
- Provide weekly cycle count updates to Operations Manager, Loss Prevention Manager & General Manager
- Supports with various inventory investigations and analysis (i.e. negative on-hand report, hand keyed report, etc.)
- Provide inventory management task-specific coaching and training to employees for cycle counts, inventory counts, and inventory dispute resolution
- Participate in national / SSC workshops on sharing learning and developing best practices
- Comply with all Health & Safety policies and requirements
- High School Diploma or equivalent
- 3-5+ years retail experience, with specific knowledge in inventory awareness (receiving of goods, stock movements, inventory counts, sales)
- Strong communication skills
- Previous experience in a supervisor capacity
- Strong attention to details and comfort in completing repetitive tasks
- Comfortable with inventory math, excel, & outlook
- Experience with SAP ECC, FIORI, & CTS App a plus
- Improved inventory accuracy based on comparison YOY and improvements by department
- Number of Cycle Counts conducted aligns with planned number of counts
- Action plans were designed and executed to address problem areas
- Individual objectives linked to the achievement of department goals
- Feedback from internal and external clients