Our client is dedicated to providing excellent medical aesthetic services in a professional and welcoming physician-led practice. The clinic offers a wide range of services, from injectables, energy-based and advanced skin care treatments all designed to help patients look and feel their best. They are currently seeking a highly motivated and experienced Clinic Manager to join their team and help drive their continued success.As the Clinic Manager you will oversee the day-to-day operations. The ideal candidate will have a strong background in medical aesthetics, excellent leadership skills, and a passion for delivering exceptional patient care. This role requires a unique blend of a medical aesthetics background, business acumen, and interpersonal skills to ensure the smooth running of the clinic while upholding patient care.Key Responsibilities
Clinic Operations Management:
Oversee daily clinic operations, ensuring efficient workflow and high-quality patient care
Develop and implement policies and procedures to maintain compliance with regulatory requirements and industry best practices
Manage inventory of supplies, equipment, and skincare products
Coordinate maintenance and repairs of medical equipment
Ensure the clinic environment is clean, organized, and welcoming to existing and new patients
Staff Management and Development:
Recruit, train, and oversee the staff
Create and manage staff schedules to ensure optimal coverage and efficiency
Conduct regular performance evaluations and provide constructive feedback to team members
Identify and address staff training needs to maintain high standards of care and service
Foster a positive and collaborative work environment
Client Care :
Ensure all patients receive high-quality care and personalized attention
Oversee patient inquiries and concerns in a professional and timely manner
Identify areas for improvement
Develop strategies to enhance the overall patient experience
Financial Management:
Prepare and manage clinic budgets
Monitor and analyze financial performance, including revenue, expenses, and profitability
Identify opportunities for cost savings and revenue growth
Marketing and Business Development:
Collaborate with marketing teams to develop and implement effective promotional strategies
Stay informed about market trends and competitor activities
Identify and pursue opportunities for clinic growth and expansion