Ramp Agent
Executive Flight Centre View all jobs
- Calgary, AB
- Temporary
- Part-time
- Monday, Thursday, Saturday and Sunday
- 13:00 to 17:00, subject to extend or change
Ramp Agents support all ground handling operations at the Calgary International Airport. Ramp Agents are accountable for all areas of aircraft ground handling and are required to operate in a safe and efficient manner and as directed by the Ramp Lead or Supervisor.Responsibilities:
- Plan, design and perform ramp services according to the standards set by Executive Flight Centre.
- Load and unload aircraft.
- Marshall and chock aircraft.
- Provide lavatory and water service to aircraft.
- Provide a variety of servicing on aircraft.
- Ensure correct baggage loading information is given to each aircraft, including any ballast concerns.
- Operate all ground service equipment.
- Retrieve and deliver cargo between aircraft and warehouse.
- Provide award-winning ground handling services including building quality relationships with customers.
- Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.
- Troubleshoot issues within the ground handling process.
- Responsible to clean all company vehicles and GSE equipment.
- Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
- Ensure exceptional, courteous, and respectful customer service.
- Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
- Perform any other duties as required.
- Minimum of 1 year experience in main terminal ground operations required.
- Previous experience handling widebody aircraft considered an asset.
- Current YYC RAIC and AVOP would be an asset.
- A valid class 5 driver’s license is required – No Graduated Driver’s License permitted.
- Airport Security Clearance and Driver’s Abstract is required as a condition of employment.
- Obtain an AVOP within 45 days of employment.
- First Aid and CPR would be an asset.
- Able to work inclement weather, overtime and extended shifts.
- Able to effectively communicate both verbally and in writing.
- Able to lift or move up to 60 lbs independently.
- Able to work in confined spaces.
- Highly motivated and able to work with minimal or no supervision.
- Basic mathematics, trouble shooting skills and excellent attention to detail.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- A strong work ethic and positive team attitude.
- Professional, punctual, meticulous and diligent.
- Able to work collaboratively as a productive member of the EFC Team.
- Competitive compensation.
- A fun and exciting working environment.
- A job that keeps you active and engaged with a strong focus on safety, employee health, and wellness.
- Free Health and Dental Benefits for Part Time Employees.
- An incredible work environment focused on hard work, fun and celebrating our successes.
- A workplace that supports Environmental, Social, and Governance (ESG) values, including environmental stewardship, inclusive hiring practices, and transparent governance.
- Career development and advancement opportunities across our national aviation platform, with roles available in cargo, fuel operations, airports, aerodromes, administration, sales, accounting, human resources, safety, and training.