Senior Financial Consultant- Pembina Branch
- Richmond, BC
- Permanent
- Full-time
- Deliver holistic financial planning by conducting thorough financial reviews, developing tailored strategies, and guiding members through complex planning scenarios such as retirement income planning, estate considerations, and intergenerational wealth transfer.
- Advise on a broad range of investment solutions, including registered and non-registered products, leveraging financial planning tools and collaborating with and/or referring to Wealth Management partners for portfolio construction, risk assessment, and tax-efficient investment strategies.
- Proficient in structuring and managing complex credit solutions, advising on a wide range of credit solutions and products
- Lead the member relationship through key life events, offering proactive guidance and coordinating with internal and external professionals, collaborating across departments to deliver seamless member experiences.
- Champion member advocacy by ensuring every solution is tailored to the member’s best interest and proactively identifying opportunities for deeper engagement and long-term planning.
- Act as a senior resource within the advisory team, mentoring junior advisors, providing support and sharing knowledge to elevate overall team capability.
- Stay current on regulatory, market, and product knowledge, maintaining required licensing and contributing to the branch’s professional standards of advice and conduct.
- Provide timely, accurate responses to member inquiries and requests, maintaining a high standard of service and operational excellence.
- Achieve personal and referral targets, as well as working in collaboration to successfully achieve overall branch targets.
- Nurtures and grows established relationships with centers of influence in the community
- Maintain professional confidentiality and privacy at all times.
- Act as an ambassador of ACU by being visible in the community in support of corporate and community initiatives.
- Stay informed on financial industry trends, competitor offerings, regulatory changes, and internal processes to ensure the delivery of relevant, high-quality advice and service.
- Responsible for compliance and risk management, through the execution of internal policies and procedures, maintain ongoing compliance with regulatory and legislative requirements at all times.
- Ensure that all programs, policies and process are implemented in a manner that supports ACU’s commitment to rural and agricultural communities, francophone services, values-based banking, respectful workplace and diversity, equity and inclusion.
- 3-5 years of experience providing advice on financial products (consumer and small business loans, line of credit, mortgages, deposit and investment products
- Demonstrated experience working with complex financial solutions and mortgage applications. Previous credit adjudication experience is an asset.
- Recognized as a trusted consultant capable of earning long-term loyalty through thoughtful needs analysis, consistent follow-up, and proactive financial advice.
- Skilled in cultivating member loyalty and lifetime value through high-touch engagement strategies and integrated financial planning conversations.
- Strong interpersonal, verbal and presentation skills with the ability and passion to engage with others authentically, establish trust, and build long-lasting relationships
- Strategic thinker with the demonstrated ability to understand and analyze member needs, develop and recommend complex multi-product financial solutions to support member’s financial success
- Experience and comfort with a fast-paced, complex work environment, and the ability to manage multiple and shifting priorities simultaneously, with an orientation toward delivering results.
- Self-starter with ability to work independently & in a team environment
- Previous work experience in a financial institution is required
- Expert knowledge of Credit Union products and services is an asset
- Expert knowledge of Credit Union policies, procedures and operations is an asset
- puts people, planet and prosperity first,
- values diversity and inclusion,
- is focused on social and environmental responsibility,
- supports employees through training programs and long-term career development,
- offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.