Parts Representative
Wajax
- Edmonton, AB
- Permanent
- Full-time
- Perform the role of main purchaser and inventory re-order.
- Ensured a balanced inventory consistent with the requirements of the service department. Monitor and adjust inventory to minimized obsolescence.
- Monitor and control inventory ensuring mins and maxes are correct and effective to services provided.
- Participate with regularly scheduled counts to ensure inventory is maintained and accurate.
- Ensure prompt, efficient, and timely flow of paperwork.
- Maintain a follow-up on all open parts orders and advise the Service Department and/or Customers of the order delays.
- Prepares and processes necessary documentation for purchases, returns, warranty coverage and other work as required.
- Build and maintain strong customer relations including greeting customers, handling inquiries, providing price quotes and selling parts.
- Responds to customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong service and salesmanship on the phone order desk and front counter parts sales.
- Covers and/or assist warehouse people in shipping products to both local and out-of-town customers utilizing appropriate shipping methods
- Supports the parts needs of the shop to meet work orders by looking up and billing parts to work orders; reviews work orders for accuracy of parts and modifies as needed.
- Picks stock for customers as required; receives and inputs stock using electronic systems.
- Produces accurate, timely and efficient documentation of all transactions within the parts team.
- Daily shipping & receiving
- Handle emergency orders
- Stock orders
- Inter branch transfers
- Service-Processing and issuing various invoices, purchase orders and warranty claims, tracking and reporting on department attendance, and assisting with payroll and bookkeeping responsibilities.
- Journeyman Parts Technician or equivalent work experience
Computer knowledge
Proven ability to work effectively with others.
A valid Driver’s License.The CompanySince 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”Highlights include:
- Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
- Wajax led e-learning, and product training through industry leading manufacturers.
- Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
- Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
- Flexible work arrangements.
- Award-Winning Health and Wellness Program.