Field Service Representative - Edmonton, Alberta
Danaher
- Edmonton, AB
- Permanent
- Full-time
- Serve as lead to assigned customers and under minimal supervision complete troubleshooting, installation, validation, maintenance, and service repair needs on designated instrumentation.
- Complete on-time and accurate: Preventative Maintenance, Field Modifications, instrument repairs, and work-order / service call documentation. Provide excellent and efficient customer service to Beckman Coulter’s customers, along with technical training on products.
- Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business. Travel throughout the district’s territory, and or Canada, experiencing all the various places our instrumentation is utilized
- Technical diploma in Biomedical, Electronics, or related field with minimum of 1-year of relatable experience (field service experience preferred).
- Ability to travel to and from the United States of America, a valid driver's license, and meeting Beckman Coulter safe driver criteria that complies with the Danaher Company Vehicle Policy, and vendor credentialing requirements. This includes without limitation: yearly background checks, immunizations, COVID vaccinations and various trainings.
- Hold a current valid driver’s license and good driving record over the last three. Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight). Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.
- Servicing any of the following instrumentations: chemistry, immunochemistry, hematology, urinalysis