Manager, Risk Management

American Express

  • Toronto, ON
  • Permanent
  • Full-time
  • 1 day ago
At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Commercial Credit Risk team is responsible for end-to-end credit risk strategy for Canada's corporate client portfolio, inclusive of underwriting, limit management, financial gathering, card authorization, case set-up, and collection policies & processes.The candidate is expected to partner with cross-functional teams such as Sales, Account Development, Center of Excellence (CoE), Commercial Rating and Underwriting, Operations, Marketing, Legal, and Compliance to lead credit risk management for the Commercial portfolio. The incumbent would develop credit risk strategies through advanced data analytics, drive execution of policies and initiatives, and undertake the day-to-day portfolio management activities.This position reports to the Director, Commercial Credit Risk at Amex Bank of Canada.Responsibilities
  • Conceptualize and design credit solutions that deliver industry-leading credit results while enabling profitable growth for the Canadian Commercial Portfolio.
  • Own the on-going monitoring of the large and middle market portfolio including trends, risk and loss event analysis.
  • Maintain and share industry and economic views impacting the commercial portfolio and clients.
  • Proactively loop in and interact with partners on portfolio initiatives and on driving efficiencies across policies, procedures, and procedures.
  • Drive analyses to support business growth within the credit risk guidelines and principles.
  • Participate in the negotiation and resolution of escalated issues while maintaining strong collaborative relationships.
  • Support new product/feature development and deployment in the market.
  • Engage in broader team initiatives and activities and provide support to other team members.
  • Work with Risk & Compliance (2nd Line) and Internal Audit (3rd Line) to support and strengthen Amex Bank of Canada governance policies, processes, and committees.
Minimum Qualifications
  • Bachelor's degree in engineering, statistics, mathematics, econometrics, data science, operations research, or a related analytical field and 3+ years of relevant experience.
Preferred Qualifications
  • Master's degree in an analytical field and 5+ years of work experience in risk management, decision science, or data analytics.
  • Strong programming skills and ability to structure complex analysis leveraging multiple large data sources.
  • Thought leadership, problem-solving, and analytical skills with the ability to translate data into insights and actionable strategies.
  • Proven ability to build productive relationships and collaborate with cross-functional partners to achieve shared goals.
  • Demonstrated ability to productively engage and manage stakeholders through influence with the purpose of driving change and delivering. outcomes
  • Self-motivated, results-driven, and intellectually curious.
  • Strong project-management skills.
  • Ability to learn quickly, work independently, and have an ownership-mindset.
  • Clear, effective written and oral communications skills.
  • Inclusive and collaborative mindset to work effectively in a team environment.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

American Express