
Employee Relations & HR Governance Manager
- Toronto, ON
- $99,200-120,000 per year
- Permanent
- Full-time
- Lead and/or advise on various employee relations cases, including workplace investigations, performance management and conflict resolution with a compassionate lens and attitude.
- Works closely with the Director of Employee Relations to review and resolve complex, high-risk cases.
- Provide advice and counsel on restructuring initiatives including role eliminations and Reductions in Force (RIFs) ensuring fair, consistent, and legally compliant practices.
- Monitor ER case trends, conduct root cause analyses, and provide data-driven insights to proactively address emerging issues and support decision-making
- Support the development, harmonization and maintenance of global and regional HR policies, employee handbooks, and compliance frameworks.
- Drives the annual HR policy framework and review process.
- Partners with Legal, Audit and others to ensure alignment with employment legislation and internal / external standards.
- Provide guidance, coaching to HR Business Partners and people leaders on handling ER issues, conflict resolution, terminations, performance management and workplace accommodations.
- Create, design and deliver training sessions, materials and tools for HR and leaders to strengthen ER capabilities and governance awareness across the organization
- Bachelor’s degree in Human Resources, Employment Law, Industrial Relations, or a related field
- Minimum 5-7 years of progressive HR experience, with a strong focus on employee relations (ER) and HR governance.
- Demonstrated experience managing complex ER cases in Canada and the U.S. is required; global experience is an asset.
- Deep knowledge and experience with Canadian and U.S. employment legislation
- Strong expertise in workplace investigations, policy development and risk management
- Ability to coach, influence, and build trust with stakeholders at all levels
- Strong analytical, communication, and problem-solving skills
- Demonstrated discretion, professionalism, and judgment
- Comfort working in a fast-paced, matrixed, global environment
- Education: Master’s or CHRP/CHRL designation preferred
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) (for qualified roles)