Legal Operations and Transformation Director, Deloitte Global General Counsel

Deloitte View all jobs

  • Toronto, ON
  • Permanent
  • Full-time
  • 1 month ago
Job Type: Permanent
Work Model: Remote
Reference code: 132276
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Halifax, NS; Kitchener, ON; Ottawa, ON; Vancouver, BCOur PurposeAt Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.By living our Purpose, we will make an impact that matters.
  • Have many careers in one Firm.
  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Learn from deep subject matter experts through mentoring and on the job coaching
--Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?Global OGC is seeking a Director-level Legal Operations & Transformation Leader who will be responsible for driving operational excellence, managing strategic transformation, and leading high-impact special projects within the Global OGC. This individual will work closely with senior legal and business stakeholders, leveraging technology, data, and best practices to provide operational support to a high-performing, future-ready legal team.The Legal Operations & Transformation Leader will report directly to the Deputy General Counsel, Corporate & Operations, ensuring alignment with broader legal strategies.Key Responsibilities
  • Team Leadership & Development: Lead and mentor a high-performing legal operations team of 5 professionals. Foster a culture of collaboration, innovation, and continuous learning, providing mentorship, guidance, and development opportunities to ensure a high-performing and collaborative team environment.
  • Strategic Planning: Develop and implement strategic plans that align legal operations with Deloitte Global’s organizational objectives, identifying opportunities for process improvement, automation, and operational efficiency across the legal department.
  • Transformation: Lead the development and execution of transformation strategies that align legal operations with broader organizational goals. Identify opportunities for process improvement, automation, and efficiency across the legal department.
  • Technology & Innovation: Evaluate, select, and (where appropriate) deploy legal technology solutions to enhance productivity of the legal department.
  • Change Management: Champion change initiatives within the legal department and with key stakeholders to facilitate and support successful adoption of new processes and technologies within the legal team.
  • Special Projects: Lead and manage a wide range of special projects across Deloitte Global OGC, working closely with Global OGC leadership, and across the larger OGC community within Deloitte, collaborating with OGC teams across the Deloitte network. In leading special projects, mobilize cross-functional teams, define clear objectives, execute on agreed objectives, and measure project impact.
  • Budget & Vendor Management: Develop and manage the legal department’s budget, with support from the others on the Operations team and the Global OGC leadership team. Oversee relationships with external vendors, including law firms and technology providers, to maximize value and minimize risk.
  • Collaboration: Build strong relationships and work closely with the General Counsel, Deputy General Counsels, other members of Global OGC, and other business functions (e.g., IT, Finance, Procurement) on strategic projects.
  • Legal Operations Community of Interest: Lead the Legal Operations Community of Interest (COI) across the Deloitte network, fostering collaboration and knowledge
sharing among member firms and Deloitte Global attorneys.About the teamThe Global Office of the General Counsel (Global OGC) provides legal guidance and expertise to Deloitte Global, the broader Deloitte organization, and our business leaders. We advise on regulatory, claims, and corporate legal matters, as well as additional issues that may pose novel or unique situations.Enough about us, let’s talk about youRequired Skills & Qualifications
  • Experience: Minimum of 10 years of experience in legal operations, transformation, or related roles within a legal department or law firm, preferably with a multinational corporate or professional services provider. Experience leading large-scale change initiatives and operational improvements.
  • Education: Bachelor’s degree and a Juris Doctorate (JD), Bachelor of Laws (LLB), or equivalent legal degree from a highly regarded law school.
  • Leadership: Strong people management skills with experience building, leading, and developing teams in dynamic environments.
  • Strategic Thinking: Demonstrated ability to develop and execute strategic plans, influence senior stakeholders, and drive organizational change.
  • Technical Acumen: Deep understanding of legal technology platforms, data analytics, and process automation tools.
  • Project & Change Management: Expertise in project management methodologies and change management best practices.
  • Communication: Exceptional verbal and written communication skills; able to communicate complex concepts clearly and persuasively to diverse audiences.
  • Business Acumen: Strong understanding of the business environment, financial management, and vendor relationships.
  • Problem-Solving: Analytical mindset with the ability to identify root causes, develop solutions, and deliver results in ambiguous situations.
  • Collaboration: Ability to build effective partnerships across departments and with external partners.
  • Agility: Passionate about learning and expanding your expertise, with the flexibility to tackle a wide variety of matters across Global OGC.
Preferred Attributes
  • International Experience: Experience in a global organization or complex matrixed environment, with individuals from different geographies and cultures.
  • Financial Experience: Ability to develop, manage, and optimize departmental budgets, ensuring fiscal discipline and strategic allocation of resources.
Total RewardsThe salary range for this position is $140,000 - $260,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

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