Clinical Specialist – General Imaging Ultrasound (British Columbia)
Philips View all jobs
- Canada
- $77,000-121,000 per year
- Permanent
- Full-time
- Utilizing exceptional organization and customer service skills to provide pre-sales support and deliver post-sales application training, serving as the primary liaison for customers and internal stakeholders during multiple phases of the sales and implementation processes.
- Scheduling and delivering onsite applications trainings, go-lives, and ongoing support to end user clinicians on the effective and efficient use of Philips products, according to guidelines, proactive training plans, and/or workflow analysis. Assisting sales account teams with customer presentations, demonstrations, trials, site visits, trade show support, and education events, specifically focused on clinical and technical components. Confirming the product and/or solution is ready for use; performing clinical configurations and set-up, as required.
- Fostering excellent customer experiences and strong business relationships to understand needs and business drivers to develop training solutions for pre-sales, installation, and post-installation support.
- Facilitating the resolution of customer issues by leveraging a One Philips approach with the sales and services teams, following escalation and feedback processes. Collaborating on: business priorities, new product introductions, business unit related projects, clinical/technical input for request for proposal, and configuration of quotations and orders.
- The ideal candidate will be located in the GTA. The job operates in the hospital/medical environment and remotely from a home office location. Approximately 80% travel across the province of Ontario and other parts of the country is required. Overnight travel, often by plane and/or train is required with occasional weekend travel for trade shows or conferences.
- You’ve acquired 3+ years of experience as a General Ultrasound Sonographer (ARDMS or equivalent).
- Your skills include experience in adult and/or pediatric ultrasound, must be able to provide verification for certification and registration in good standing as a General Imaging Sonographer in a Canadian province from Sonography Canada.
- You’re passionate about technology and education related to patient care and have strong communication, customer relationship and leadership skills.
- Travel throughout Eastern Canada- up to 80%.
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