Manager, Payroll
- Waterloo, ON
- Permanent
- Full-time
providing leadership to the payroll team and ensuring accurate and timely end-to-end payroll processing. This role supports a large, unionized workforce and is accountable for ensuring payroll delivery aligns with
legislative and organizational standards. This role focuses on team supervision, operational efficiency, and
ensuring the integrity of the payroll cycle while fostering a high-performance culture through staff development and support. The role also leads the implementation of collective agreement changes as they relate to payroll, ensuring consistent interpretation and operational integration.This is a Full-Time permanent position based out of our Waterloo corporate office. What We Offer:
- Competitive salary, comprehensive health and dental benefits
- Other employment perks such as Employee Assistance Program, Perkopolis, Rewards Points
- Inspiring leadership and opportunities for professional growth
- Rewarding and meaningful work in healthcare
- Lead and manage the full-cycle payroll process including bi-weekly processing, off-cycle adjustments,
- Supervise and support a team of Payroll Specialists and Payroll Administrators, including assigning
manner. * Oversee grid placement reviews, garnishment approvals, and payroll audit processes.
- Review and maintain employee records within the payroll system, ensuring accuracy and confidentiality.
- Oversee the preparation and timely distribution of T4s and Records of Employment (ROEs).
- Approve payroll journal entries, bank files, and GL summary reports to ensure financial accuracy and
- Ensure timely and accurate remittance of source deductions and garnishments.
- Ensure internal controls are adhered to and that audit requirements are met.
- Monitor compliance with federal and provincial legislation, union agreements, and organizational policies.
- Provide training, mentorship, and coaching to payroll staff and create development plans aligned with
- Support recruitment, onboarding, and training of new payroll staff.
- Provide ongoing coaching and support to team members.
- Complete probationary and annual performance reviews.
- Address performance issues promptly in collaboration with HR or senior leaders.
- Lead the team in delivering accurate, timely, and customer-focused payroll services.
- Collaborate with HR and LR to operationalize collective agreement updates
- Directly supervises Payroll Administrators and Specialists
- Provides day-to-day guidance and operational oversight for the payroll team.
- Acts as the first point of escalation for team-related issues or concerns.
- Working conditions are normal for an office environment.
- Travel may be required.
- Ability to attend and conduct presentations.
- Driving and physical demands associated with management positions (sitting, standing, stair climbing
- Communicating using multiple electronic devices (i.e. phone, email, fax, computer and internal
- In collaboration with CarePartners Occupational Health and Safety team, promote a safe and healthy
- In consultation with the Corporate OH&S department, implements preventative Health and Safety
- Ensure workers work in compliance with the OHSA and its regulations;
- Ensure workers use any equipment, protective devices or clothing the employer requires;
- Inform workers about any workplace health and safety hazards that the supervisor is aware of;
- Povide workers with written instructions on measures and procedures to be followed for their
What You Bring:
- Canadian Payroll Leadership Professional designation (or in progress).
- Successful completion of a business administrative or accounting diploma or related discipline from a
- Strong working knowledge of Canadian payroll legislation, ESA, CRA regulations, WSIB, and statutory
- Proven ability to manage and mentor a payroll team, including performance management and training.
- Experience preparing year-end filings and payroll documentation such as T4s, ROEs, and remittance
- Excellent verbal and written communication skills for interacting with employees, unions, and cross-functional teams.
- High attention to detail and accuracy in reviewing payroll transactions and reports.
- Commitment to providing high-quality customer service and resolving payroll-related inquiries
- Ability to identify and implement process improvements for increased payroll efficiency and compliance.