ServiceNow HRSD Senior SpecialistRemote in CanadaThe ServiceNow HRSD Senior Specialist serves as the dedicated HR resource for the Human Resources Service Delivery (HRSD) module. This role partners closely with global ServiceNow platform developers to design, configure, and maintain HRSD solutions while ensuring alignment with overall platform governance and best practices.Responsibilities:Configure and develop HRSD workflows, business rules, catalog items, and user interfacesAdminister and maintain the ServiceNow HRSD platformPartner with IT developers to ensure alignment between HRSD and ITSM modulesGather requirements from HR stakeholders and design effective solutionsTroubleshoot and resolve incidents to ensure system stabilityMaintain documentation and provide training to HR usersEnsure compliance with ServiceNow governance, security, and best practicesMore about you:Bachelor's degree in Computer Science, Information Systems, Human Resources, or related fieldMinimum 3 years of ServiceNow experience, ideally HRSD or ITSMServiceNow Certified System Administrator (CSA) requiredHRSD Implementation Specialist certification preferredStrong problem-solving skills and ability to work independentlyExcellent communication skills with both technical and non-technical stakeholdersA minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at SonovaDon't meet all the criteria? If you're willing to go all in and learn we'd love to hear from you!We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contactWhat we offer:Exciting and challenging work environmentCollaborative cultureOpportunities for continuous self-improvementOpportunities for flexible hybrid model work environmentA company that values diversity and inclusionRich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributionsMentorship program and career development plansSonova Canada is now a certified Great Place to Work® May 2024- May 2025.How we work:At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.Sonova is an equal opportunity employer.We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.162377
