Warehouse Cargo Agent, Aviation
- Edmonton, AB
- Permanent
- Full-time
The Warehouse agent facilitates the movement of air cargo on behalf of airlines and their customers in our Edmonton Air Cargo Operations, a complex regulatory environment. The Agent will interface with Drivers, Customers, Airlines, Ramp Handlers and should always provide excellent customer service.Responsibilities:
- Understand Edmonton cargo operations critical control points procedures including temperature and time-sensitive Pharma controls.
- Identify and action transportation documentation and labels.
- Cargo acceptance including document verification, physical cargo checks, completion of the cargo acceptance form and system entry.
- Cargo screening verification and execution.
- Cargo storage including proper placement in the applicable and segregated storage area.
- Cargo build up including equipment checks, temperature control priorities, documentation completion and good cargo building practices.
- Obtain and maintain AVOP for duration of employment.
- Maintain Physical and X-Ray screening qualifications once training is complete.
- Apply thermal blankets to Pharma shipments when required.
- Cargo loading and release including physical cargo check against documentation, equipment checks and compliance signatures.
- Dispose of waste in facility in applicable waste bin: general waste, recyclable, wood and international waste.
- Adhere to quarantine procedures including storage, documentation, notification and labelling.
- Report irregular operations and customer complaints to Supervisor.
- Report any incidents to Supervisor related to poor conditions of pest control, infrastructure, equipment, vehicles, equipment, cargo or supplies.
- Daily inspections of equipment prior to use.
- Operate forklift safely and efficiently.
- Participate in the training and mentorship of new team members.
- Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
- Ensure exceptional, courteous, and respectful customer service.
- Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
- Perform any other duties as required.
- Warehouse, cargo, airport operations or general aviation experience.
- Forklift training/certification required within 60 days of hire
- RAIC (Red Pass) must be obtained within 60 days of hire
- Physical Screening Certificate must be obtained within 60 days of hire
- X-Ray Screening Certificate must be obtained within 60 days of hire
- AVOP must be obtained within 60 days of hire
- Cat 6 DG Course must be completed within 60 days of hire
- Experience in Industry Regulatory Requirements including Transportation of Dangerous Goods (Air), Transport Canada Air Cargo Security Program.
- Ability to lift upwards of 75 lbs. repeatedly over the course of a 12-hour shift.
- Able to work collaboratively as a productive member of the EFC Team.
- Competitive compensation.
- A fun and exciting working environment.
- Extended Health and Dental Benefits with minimal premiums.
- Group Retirement Plan including Deferred Profit-Sharing Plan (DPSP) and a Group RRSP for Full Time Employees.
- A discretionary bonus program based on over all company performance.
- An incredible work environment focused on hard work, fun and celebrating our successes.
- Career advancement opportunities in a variety of industries through the EFC Group of companies which include Aviation, Cargo, Operations, Construction, Facility Maintenance, Leasing, Administration, Heavy Duty Mechanic, Sales, Accounting, Human Resources, Safety, Training.