Account Coordinator
Recruitment Partners
- Calgary, AB
- Permanent
- Full-time
- Act as a primary day‑to‑day contact for clients, providing timely updates and support.
- Coordinate the sending, receiving, and tracking of physical samples, swatches, and pre‑production items.
- Collect and organize information needed for client contracts, digital proofs, and production files.
- Manage artwork approvals, signature collection, and contract execution.
- Keep clients informed throughout the production cycle—status updates, timelines, next steps.
- Support project tracking to ensure timelines and deliverables stay on course.
- Maintain project documentation, records, and client communication logs.
- Work closely with production partners to confirm details, monitor progress, and escalate issues when needed.
- Assist with preparing presentations, client briefs, or proof packages.
- Coordinate local pickups/drop-offs when required (vehicle needed).
- Take tasks off the plates of leadership by staying ahead of workflows and anticipating needs.
- Work with marketing, product design, and production to support overall client experience.
- 1–3 years of experience in coordination, administration, customer service, or account support.
- Experience in marketing, print production, promotional products, design studios, or similar industries is an asset.
- Strong communication and relationship‑building skills.
- High proficiency with email, digital file management, and basic project tracking tools.
- Excellent time management with the ability to juggle multiple deadlines.
- Must have a vehicle and valid license for local travel.
- Strong problem-solving abilities and a solutions-oriented mindset.