IT Infrastructure Implementation Specialist
MNP
- Toronto, ON
- Permanent
- Full-time
- To ensure that all of MNP’s Clients reflect the practices and standards of MNP
- Ensuring project proposals comply with MNP standards
- Managing and maintaining project tracking systems
- Ensuring adherence to risk management and quality control standards
- Execute multiple concurrent technology projects on an on-going basis
- Implements, recommends, and supports technology solution standards
- Apply technical knowledge to deliver, enable and operationalize technology solutions, services, systems and applications in clients on-premises and cloud environments
- Ensure solution implementation is performed in compliance with technology standards
- Provide training and documentation for IT Support teams to operate, maintain and support solutions after implementation
- Assist with monitoring and manage the queue of incoming project requests
- Participate in client project scoping meetings and presentations
- Develop Statements of Work, accurate time estimates, accurate materials lists, and comprehensive assumptions list for each project request
- Responsible for input into architecting IT solutions for server/network/cloud infrastructure projects for our clients
- Responsible for the design of project plans and focusing on risk assessment, change management and contingency planning, ensuring alignment with the business need being addressed
- Define project goals and deliverables
- Minimum of 8 years professional IT experience, preferably in Managed IT Services or IT Consulting
- Professional presentation skills and demonstrated comfort and confidence in client meetings
- Working knowledge of Prince2 Agile methodologies
- Advanced knowledge of the following technologies:
- Active Directory and AzureAD (now EntraID)
- SharePoint Online and migrating files to SPO and OneDrive
- M365 Suite, and migrations to M365 including Exchange Online, Teams, SharePoint, OneDrive, Intune
- Azure and migrations to Azure
- Windows, Windows Server, including upgrades/migrations
- Database services including Microsoft SQL
- Email services including Microsoft Exchange and Office 365, G Suite
- Active Directory, GPO’s, NTFS and share permissions, AD replication
- Advanced networking including TCP/IP, DNS, DHCP, Switching, Routing, VLANs, VPN’s, common ISP services
- Backup software, strategies and recovery methodology
- VMWare and virtualization
- Firewalls, Fortinet, Checkpoint, others
- Various other technologies