Medical Assistant

Ontario
Permanent
Full-time

13 days ago

Job Description:You'll be the vital connection between patients and their healthcare providers, managing appointment scheduling that directly impacts patient satisfaction and medical care access. This role offers the perfect opportunity to enter the healthcare field with full training provided - no medical experience required. You'll work with cutting-edge EMR systems and medical software while developing valuable healthcare administration skills in a supportive, growth-oriented environment.Client Overview:Growing healthcare organization focused on efficient patient care delivery and scaling operations across multiple departments. They prioritize both cost-effectiveness and quality patient service, investing in comprehensive training programs to develop their virtual team members into skilled medical administrative professionals.Schedule:Full-time (40 hours per week); Monday to Friday, 8:00 AM to 5:00 PM Eastern Time with an hour unpaid breakClient Timezone: Eastern Time (Ontario, Canada)Independent Contractor Perks:

Permanent work from home
Immediate hiring
Health Insurance Coverage for eligible locations

Responsibilities:

Book and schedule appointments for doctors through professional phone interactions with patients
Conduct patient research prior to outbound calls to ensure personalized and efficient service
Navigate and master Electronic Medical Records (EMR) systems for patient information management
Operate multiple software platforms simultaneously for appointment tracking and booking coordination
Handle both inbound and outbound patient communications with professionalism and empathy
Maintain accurate scheduling records and patient data across various integrated systems
Collaborate with medical staff to optimize appointment availability and patient flow
Adapt to evolving software systems and scheduling processes as the practice scales

Requirements:

Strong verbal communication skills for professional patient interactions
Comfort with phone-based customer service and ability to handle sensitive patient conversations
Quick learner who can master multiple software systems and medical terminology
Reliable high-speed internet connection (100+ Mbps preferred for optimal software performance)
Dedicated home office space with professional setup for patient calls
Bonus if you have previous customer service or administrative experience
It helps if you're familiar with medical terminology or healthcare environments
Bonus if you have experience with EMR systems or medical scheduling software

Why Join This Team?:

Comprehensive training program - no medical experience required to start
Full-time remote position with consistent Monday-Friday schedule
Direct impact on patient care and healthcare accessibility
Opportunity to develop valuable medical administrative skills
Growth potential within expanding healthcare organization
Work with modern EMR and medical software systems

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided

to BruntWork's Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.

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