Master Data Management Analyst and Specialist

Richmond, BC
$43,000-53,000 per year
Permanent
Full-time

4 days ago

Master Data Management Analyst / SpecialistLocation: Richmond, BC (Head Office)
Employment Type: Full TimeLondon Drugs is a leading Canadian retailer known for innovation, strong community values, and exceptional customer experiences. With a proud promote from within culture, we offer an inclusive workplace where people are supported, challenged, and empowered to build meaningful careers.About the Role
As Master Data Management Analyst / Specialist, you will be a critical part of the day to day execution of master data management across product, vendor, and location domains. Reporting to the Master Data Management Lead, this role serves as the operational foundation of the MDM function—ensuring item setup, data maintenance, and quality standards are upheld consistently and accurately.This role is ideal for someone who is detail driven, highly organized, and interested in building strong expertise in retail data systems, governance, and cross functional collaboration.What You’ll DoItem Setup & Product Data Maintenance

Execute new item setup within MDM/PIM and ERP systems, ensuring all required attributes, descriptions, hierarchies, UPCs, and pricing fields are completed accurately
Maintain existing product master data, including SKU updates, status changes, replacements, and discontinuations
Manage item lifecycle changes from creation through end of life, following established workflows and service timelines
Coordinate with merchants and buyers to collect and validate item information prior to setup
Ensure product hierarchy assignments (department, class, subclass) align with established taxonomy standards
Partner with Supply Chain on logistical attributes such as case pack, ordering units, and routing requirements

Vendor & Location Data Entry

Support vendor onboarding by entering and validating supplier master data including contact details, payment terms, and system specific attributes
Maintain vendor records as updates or changes occur
Assist with maintaining location master data for stores, distribution centres, and cross dock facilities
Route vendor and location changes to appropriate stakeholders for review and approval

Data Quality & Governance

Perform routine data quality checks to identify missing, inconsistent, or inaccurate data
Apply validation rules and data standards at point of entry
Document and escalate data quality issues with supporting detail
Assist with tracking data quality metrics and preparing reports
Follow all established data governance policies and procedures

Systems & Process Support

Operate daily within MDM/PIM and ERP platforms, maintaining proficiency with workflows and system tools
Support data migration and system implementation activities including data cleansing and validation
Assist in maintaining process documentation, SOPs, and training materials
Identify recurring data issues or process gaps and surface improvement ideas

Cross Functional Collaboration

Act as a day to day contact for merchants, buyers, and category teams on item setup requests
Communicate proactively on setup status, missing information, and timelines
Collaborate with Planning, Finance, and Supply Chain on data requests impacting their processes
Participate in cross functional initiatives related to new item launches, system changes, or data governance

What You BringRequired Experience

Strong attention to detail and commitment to data accuracy in a high volume environment
Proficiency in Microsoft Excel, including sorting, filtering, and basic formulas
Ability to learn and operate within MDM/PIM, ERP, and retail data systems
Strong organizational skills with the ability to manage multiple priorities
Effective written and verbal communication skills
Understanding of basic retail concepts such as SKU structures, product hierarchies, and vendor relationships

Preferred Experience

Experience in item setup, merchandise coordination, or data entry within a retail environment
Familiarity with MDM/PIM platforms or retail ERP systems
Basic SQL skills or experience querying relational databases
Exposure to data governance concepts or data stewardship practices

Why Join London Drugs?

Inclusive Culture – respectful, collaborative, and supportive
Career Growth – strong promote from within philosophy and development opportunities
Comprehensive Benefits, including:

Medical, dental, prescription drug, and vision coverage
Company matched RRSP
Employee discount program
Health & wellness initiatives
Training, education programs, and scholarships
Employee & Family Assistance Program

Starting compensation will fall within the posted salary range and may vary based on experience, knowledge, and education.Apply TodayIf you’re a detail-oriented professional who enjoys working with data, supporting retail execution, and building strong foundational processes, we’d love to hear from you.London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.We will provide accommodations during the recruitment process upon request.The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.

London Drugs

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