Bilingual Associate, Marketing Solutions - Dealer Services Group (DSG)

Concentrix

  • Canada
  • $22.00-24.00 per hour
  • Permanent
  • Full-time
  • 16 days ago
Job Title: Bilingual Associate, Marketing Solutions - Dealer Services Group (DSG)Job Description This Bilingual EN/FR Marketing Consultant is the primary contact with customers within an assigned region/zone. Perform marketing, sales and consulting functions via telephone and computer to develop, implement, maintain and enhance assigned Dealer marketing and customer attainment and retention goals.Essential Responsibilities:
  • Build strong sales and consultative relationships with assigned dealer base through an in-depth program knowledge, a pleasant demeanor and a positive attitude.
  • Educate and inform dealer base on current program offerings and services, encourage enrollment, offer consultation regarding current dealer product/service selections and assist dealers with achieving marketing goals.
  • Create, update and maintain marketing plans for individual dealers in order to minimize risk and maximize performance. Present Marketing plans, trends, and additional suggestions to client/dealers.
  • Review changes to the marketplace and industry and assist dealer base in adjusting marketing plans.
  • Maintain detailed documentation of dealer communications, including customer service opportunities and complaints, in the Contact Manager system.
  • Edit and proof dealer communications.
  • Maintain accurate dealer information, data, pricing, list maintenance, customer maintenance.
  • Maintain calendars and timelines for assigned marketing initiatives.
  • Promote customer acquisition, retention and response while improving brand awareness and return on investment for client.
  • Assist in the creation and development of processes and procedures.
  • Produce periodic reports and recommendations regarding performance status of dealer base.
  • Implement quality control process for marketing materials, dealer selections and dealer originated copy.
  • Assist in the resolution of data issues.
Candidate Profile
  • Bilingual in French and English is a requirement.
  • 2-4 years of experience in sales, marketing and customer service a requirement.
  • Bachelor's degree (BA or BS) from an accredited four-year college or university preferred.
  • Experience in Microsoft Office specifically Word, Excel, PowerPoint, Outlook and Access a requirement.
  • Sales/ Marketing experience in an Automotive industry preferred.
  • Must be able to write reports and business correspondence and have the ability to effectively present the information to management or customers.
  • Ability to multi-task.
  • Must be able to work with all levels and backgrounds in a diverse workforce.
  • Desired skills include: Experience with Direct Marketing, experience creating/implementing marketing plans.
The base pay range for this position is $22- $24 hourly (pay rate will not be below applicable minimum wage) , plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, RRSP, paid time off and holidays and paid learning days. The deadline to apply for this position is September 16, 2025.Location: CAN, ON, Work-at-HomeLanguage Requirements: French CanadianTime Type: Full time2025-11-28If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the

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