Inside Sales, Account Manager

Skillsoft

  • Fredericton, NB
  • Permanent
  • Full-time
  • 1 month ago
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.Skillsoft Global Knowledge is seeking an Inside Sales Account Manager, to drive top-line revenue growth through the expansion of our Instructor Led Classroom training business footprint within our existing account base within and educational customers.In this role, the Inside Sales Account Manager should have a proven track record of achievement and will grow an ambitious pipeline of business through aftersales, outbound prospecting, creativity, and team collaboration. You will have the opportunity to sell our Instructor-led portfolio line directly to educational customers which will require the ability to navigate through complex organizations and sell to multiple decision-makers.Responsibilities:
  • Responsible for selling and closing business for all types of products that Global Knowledge Skillsoft offers, including Open Enrollment, Subscriptions and Prepays
  • Ensure our portfolio is well managed and present on our partner portals
  • Achieving targeted new pipeline, sales activity, and quota goals on a monthly, quarterly, and annual basis for assigned territory
  • Establish and grow a Global Knowledge and Skillsoft presence within a set list of accounts or region
  • Utilize provided tools within a recommended cadence to increase growth within accounts and the territory as whole. These include Sales Intel, LinkedIn, CRM, Spend Reports, Sales Plays, etc.
  • Determine customer business drivers and objectives
  • Effectively use the CRM for pipeline development, activity management, opportunity management and forecasting
  • Collaborate with Talent & Development (T&D) Account Executive to sell within a shared set of customers Execute high attention to detail when processing orders and payments for course/product enrollments
  • Establish personal relationship with key decision makers within account base
  • Determine budget requirements within accounts
  • Respond to activities and creating follow up tasks in a timely manner
  • Collaborating with other groups/departments
  • Creating an effective “hand off” system to Customer Success Manager to ensure that customers are onboarded and taken care of post-sale
  • Assisting with customer issues and requests as needed
Here's What We Are Searching For:Skills & Qualifications:
  • 5+ years successful sales experience and Bachelor's Degree preferred
  • Experience and knowledge of solution-based selling
  • Tenacious in building new business relationships while securing customer loyalty to becoming their Trusted Advisor
  • Experience with Salesforce, ZoomInfo and LinkedIn Sales Navigator
  • Adept at exceeding sales quotas and driving growth of company revenues
  • IT/Business Training industry and IT Cybersecurity, Cloud, Data Analytics selling knowledge/experiences preferred
  • Understanding of University/College industry sales of Instructor-led portfolio line directly to educational customers
  • Ability to navigate through complex organizations and sell to multiple decision-makers
MORE ABOUT SKILLSOFT:Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at .Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Skillsoft