Technical Product Manager - Infrastructure/DevOps
Global Relay
- Vancouver, BC
- Permanent
- Full-time
- Triaging incoming tickets and assigning them to the correct owner
- Following up on status of projects, stories, tasks, dependencies and risks
- Collaborating with and sharing status reports with the Product and DevOps Manager
- Addressing impediments by connecting appropriate stakeholders
- Coordinating meetings with external vendors
- Assisting with the generation of reports, Wiki pages, and other artifacts that provide transparency into project status
- Owning the up and down responsibility for the delivery of their component / feature
- Collaborating with senior product management, sales, support, clients, and other TPMs to produce and manage their component's backlog and contribute to the product roadmap
- Translating product roadmap initiatives and feature requests into models, workflow diagrams, epics, user stories, acceptance criteria, and other suitable artifacts
- Collaborating with other TPMs, Architects, UI/UX, and Team Leads to drive requirements through the design phase
- Identifying and coordinating cross-component dependencies throughout the development process
- Working with Product Management, Development, and other departments to actively remove obstacles blocking progress and ensuring program is within schedule
- Prioritizing and grooming their team(s) backlog
- Attending daily stand-ups with your Product Manager and other TPMs in your product team
- Attending daily stand-ups, grooming, sprint planning, demos, retrospectives and other team meetings with your Agile team(s)
- Sharing Scrum Mastering duties with other members of your team
- Creating work estimates, tracking progress, and reporting status in the form of burn up/down charts and dashboards
- Supporting Product Management, Marketing, Sales, Provisioning, Professional Services, Technical Documentation, Training, and Technical Support throughout the release process with training, documentation, announcements, and other release activities
- Understanding the design, business logic, and technical architecture of their platform components and how those components interact with the rest of the platform
- Serving as the primary product expert (functional, not technical) for the components for which you are responsible
- 3-5 years of experience as a project manager or project co-coordinator
- Degree in Engineering, Computer Science or related technical field.
- Adaptability to working with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle
- Ability to understand technical as well as business requirements and accurately capture technical notes and use them to update work tickets
- Demonstrate a history of being able to work effectively with groups with different levels of technical and process experience
- Ability to coordinate multiple inter-related projects
- Experience as a software developer/engineer
- Working knowledge of Elastic Search, Kibana, Hadoop and big data concepts
- Experience working with reporting tools
- Experience with a SaaS, messaging or enterprise software company
- Experience delivering projects using java, open source, big data technologies (distributed storage, computation, search, queue, etc.)
- Experience drive cross-team initiatives and collaborate with stakeholders across the organization
- Strong requirement elicitation, analysis, domain modelling, use case modeling, workflow design, and documentation skills
- Experience planning, monitoring, and reporting on project status for multiple initiatives/teams